Service Desk Technician II
2 months ago
We are offering a contract to hire employment opportunity for a Service Desk Technician II in LEXINGTON-FAYETTE, Kentucky. In this role, you will be expected to provide technical support and troubleshoot various hardware and software issues in an ITIL-driven environment. The position will require extensive knowledge of various diagnostic utilities and the ability to build rapport with staff members.
Responsibilities:
• Troubleshoot and resolve issues related to computer hardware and software, including Windows 11, Dell and Lenovo devices.
• Provide extensive support for various applications, ensuring smooth operations.
• Maintain a working knowledge of a range of diagnostic utilities to aid in trouble resolution.
• Provide support in an ITIL-driven environment, adhering to established ITIL principles and processes.
• Document issues and resolutions accurately and efficiently, maintaining high-quality documentation.
• Install and configure various programs on Dell and Lenovo devices as required.
• Participate in project and ticket-based work depending on the time of year, which may include activities such as laptop refresh and migration to OneDrive.
• Demonstrate exceptional interpersonal skills, focusing on building rapport, listening, and questioning to effectively resolve issues.
• Handle customer inquiries effectively and professionally, whether they come via phone, email, or walk-in.
• Maintain up-to-date knowledge of basic computer hardware, including multi-function printers
• Possess at least 1 year of experience in a similar role or related IT field.• Demonstrable knowledge and experience with computer hardware including Dell Technologies.
• Proficiency in managing Active Directory and Backup Technologies.
• Familiarity with Configuration Management.
• Experience with Windows operating systems such as Windows 11, Windows Workstation, Windows Remote Desktop, Windows Platform, Windows PC, Windows OS, Windows Intune, Windows Infrastructure, Windows Installer, Windows Domain, Windows Desktop Operating System, and Windows Desktop.
• Ability to handle Windows Deployment tasks efficiently.
• Experience in dealing with Desktop Hardware.
• Proficiency in Hardware & Software Installation, Hardware and Software, Hardware Components, Hardware Configuration, Hardware Devices, Hardware Installation, Hardware Issues, Hardware Troubleshooting, and Hardware Upgrades.
• Knowledge of PC Hardware and Printer Hardware.
• Familiarity with Network Printers.
• Understanding of ITIL - IT Infrastructure Library and ITIL Processes.
• Ability to manage Application Deployments, Application Installations, and Application Management.
• Proficiency in Software Application.
• Excellent troubleshooting skills including Troubleshoot Hardware, Troubleshoot Network, Basic Troubleshooting, and Basic Network Troubleshooting.
-
IT Help Desk Technician
3 months ago
Lexington, United States Lockheed Martin Corporation Full timeDescription: Lockheed Martin’s SOF GLSS Team, the leading provider of a wide range of tailored logistics, maintenance and sustainment services is seeking an IT Help Desk Technician to join the SOF GLSS team in Lexington, KY. The candidate will perform classified IT Help Desk Technician duties supporting multiple Special Operations groups and will provide...
-
Customer Service Rep II
2 weeks ago
Lexington-Fayette, United States Genuine Parts Company Full timeSUMMARY:Under general supervision, the Customer Service Representative II ensures customer expectations are accurately determined and are fully met. The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s).JOB DUTIES:• Places customer orders via telephone, fax,...
-
Customer Service Rep II
5 days ago
Lexington-Fayette, United States Genuine Parts Company Full timeSUMMARY:Under general supervision, the Customer Service Representative II ensures customer expectations are accurately determined and are fully met. The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s).JOB DUTIES:• Places customer orders via telephone, fax,...
-
Respiratory Technician II
4 months ago
Lexington, United States University Of Kentucky Full timeRequired License/Registration/Certification Kentucky Respiratory Care “Student” Practitioner Limited License at time of hire Physical Requirements Walking, Sitting, Lifting, Pulling, Pushing Shift As determined by department needs Job Summary The respiratory technician II will have succesfully completed the first two semesters of an accredited...
-
Respiratory Technician II
2 months ago
Lexington, United States University of Kentucky Full timePosting Details Posting Details Job Title Respiratory Technician II / On Call Requisition Number DU09433 Department Name H3410:Therapeutic Services Work Location Lexington, KY Salary Range $17.50 - $24.50 Type of Position Staff Position Time Status On Call Required Education Must have completed at least two semesters of an accredited respiratory therapy...
-
General Maintenance Technician II
3 weeks ago
Lexington, United States EMCOR Facilities Services Full timeAbout Us:EMCOR Facilities Services (EFS), an EMCOR core business, services over 1 billion square feet of commercial space across the United States. From corporate campuses to single sites, EFS provides a range of services that support mission-critical areas of financial services, manufacturing, pharmaceutical, transportation, and education sectors.Job Title:...
-
lexington, United States EMCOR Facilities Services Full timeAbout Us:EMCOR Facilities Services (EFS), an EMCOR core business, services over 1 billion square feet of commercial space across the United States. From corporate campuses to single sites, EFS provides a range of services that support mission-critical areas of financial services, manufacturing, pharmaceutical, transportation, and education sectors.Job Title:...
-
Help Desk Technician
5 months ago
Lexington Park, United States Spalding Consulting Full timeSpalding Consulting, Inc. is seeking a Help Desk Technician in Lexington Park, MD. Spalding Consulting, Inc. is a professional services company delivering cutting-edge solutions to the Department of Defense since 2001. Our expert-level solutions include software development, information technology, program management, financial management and business...
-
Environmental Services Specialist II
3 weeks ago
Lexington, South Carolina, United States Republic Services Full timeRepublic Services is a leader in the environmental services industry, providing customers with comprehensive solutions for their waste management needs.Salary: $60,000 - $80,000 per yearJob OverviewThe Environmental Services Field Technician II performs operational functions relating to emergency response and hazardous and non-hazardous spill clean-up and...
-
Lube Service Technician
2 weeks ago
Lexington, Nebraska, United States Sun Auto Tire and Service Full timeAbout the Job: We are seeking a skilled and motivated Lube Technician to join our team at Sun Auto Tire & Service. As a Lube Technician, you will be responsible for performing tire mounting/dismounting, wheel balance, and tire rotation. You will also perform oil changes and other basic services, utilizing the company's multi-point inspection to document...
-
Diesel Technician/Mechanic II
1 day ago
Lexington, United States Penske Truck Leasing Full timeJob DescriptionWhat’s the Job?Ready to move your career forward? As a Technician at Penske, you’ll do exactly that. Here, you’ll perform preventative maintenance and repairs of all levels on the newest and best maintained fleet of vehicles in the industry. You will help our customers keep their vehicles in shape and on the road.As a Technician II at...
-
Diesel Technician/Mechanic II
2 days ago
LEXINGTON, United States Penske Truck Leasing Full timeWhat’s the Job? Ready to move your career forward? As a Technician at Penske, you’ll do exactly that. Here, you’ll perform preventative maintenance and repairs of all levels on the newest and best maintained fleet of vehicles in the industry. You will help our customers keep their vehicles in shape and on the road. As a Technician II...
-
Diesel Technician/Mechanic II
1 day ago
LEXINGTON, United States Penske Truck Leasing Full timeWhat’s the Job? Ready to move your career forward? As a Technician at Penske, you’ll do exactly that. Here, you’ll perform preventative maintenance and repairs of all levels on the newest and best maintained fleet of vehicles in the industry. You will help our customers keep their vehicles in shape and on the road. As a Technician II...
-
Diesel Technician/Mechanic II
1 day ago
Lexington, United States Penske Truck Leasing Full timeWhat’s the Job? Ready to move your career forward? As a Technician at Penske, you’ll do exactly that. Here, you’ll perform preventative maintenance and repairs of all levels on the newest and best maintained fleet of vehicles in the industry. You will help our customers keep their vehicles in shape and on the road. As a Technician II at Penske,...
-
Front Desk Associate
4 days ago
Lexington, United States Atrium Hospitality Full timeHotel: Lexington Embassy Suites 1801 Newtown Pike. Lexington, KY 40511 Front Desk Associate. Part time. Atrium SPIRIT where teamwork, passion and appreciation ignite service excellence Availability: Open, Weekends Required Pay Range: $13.50-$14.18 Associate, Front Desk, Front Desk Associate, Customer Service, Hospitality, Hotel
-
Help Desk Admin
2 weeks ago
Lexington, United States Vaco Remote Work Freelance Full timeJob Description:As a Help Desk Technician, you will be the first point of contact for our clients seeking technical assistance. You will be responsible for troubleshooting hardware and software issues, providing solutions, and ensuring a smooth user experience.Key Responsibilities:Respond to customer inquiries via phone, email, or chat in a timely...
-
Maintenance Technician II
3 weeks ago
Lexington, Kentucky, United States Red Mile Inc Full timeAs a Maintenance Technician II at Red Mile Inc, you will be responsible for ensuring the smooth operation of our facilities. This role is ideal for individuals with previous maintenance experience, particularly in plumbing, electrical, and carpentry.We are seeking a skilled tradesperson to perform general maintenance tasks, including preventive maintenance,...
-
Customer Service Rep II
3 months ago
Lexington-Fayette, KY, United States Genuine Parts Company Full timeSUMMARY:Under general supervision, the Customer Service Representative II ensures customer expectations are accurately determined and are fully met. The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s).JOB DUTIES:• Places customer orders via telephone, fax,...
-
Service Desk Technician
4 months ago
Lexington, United States Logicalis Full timeJob Description Summary Provides support via phone, e-mail and chat for various PC hardware and software applications. * THIS POSITION REQUIRES THE EMPLOYEE BE PROFICIENT IN ENGLISH & DUTCH * Essential Duties and Responsibilities Provides support via phone, e-mail and chat to employees of corporate clients. Assists users in troubleshooting Outlook. Provides...
-
Lexington Park, United States SimplyApply Full timeSecurity Clearance Required: A final DoD Top Secret clearance This position does not provide a telework option. Candidate must be willing to work on-site in Patuxent River, MD.CRL provides a signing bonus and potential relocation assistance for this position.Primary Responsibilities:Service Desk Analysts will serve as the program office's focal/entry point...