Systems Engineer

1 month ago

Milwaukee, United States Robert Half Full time
Job DescriptionJob Description

The Systems Engineer will play a vital role in designing, implementing, maintaining, and supporting IT systems for our clients. This role requires expertise in Windows Server, Office 365, networking, security, Azure, and IT infrastructure best practices. A strong focus on collaboration, client engagement, and customer service is essential. The ideal candidate will possess technical expertise, a strategic mindset, and a passion for delivering innovative IT solutions that align with client goals. This is a Direct Hire/Permanent Placement position.


Systems Design & Implementation:

  • Plan, design, and deploy IT solutions based on client needs, including Windows Server environments, Office 365 migrations, Azure cloud solutions, and networking upgrades.
  • Lead projects from conception through implementation, ensuring solutions align with best practices and client expectations.

Network & Infrastructure Management:

  • Configure, monitor, and maintain client networks, including routers, switches, firewalls, and other network devices.
  • Manage Windows Server environments, Active Directory, DNS, DHCP, and related server technologies.

Office 365 & Azure Expertise:

  • Administer and support Office 365 environments, including user migrations, access permissions, and application integrations.
  • Leverage Azure cloud solutions to create scalable, secure, and efficient IT environments.

Security Implementation & Monitoring:

  • Implement and manage security best practices across networks, servers, and client environments.
  • Monitor client systems for potential vulnerabilities, threats, and breaches, implementing proactive mitigation strategies.

Customer Service & Collaboration:

  • Act as a trusted advisor by maintaining strong relationships with clients and providing technical expertise with professionalism and transparency.
  • Work collaboratively with the IT team and clients to troubleshoot technical issues and ensure optimal system performance.

Documentation & Process Improvement:

  • Maintain accurate and up-to-date system documentation, diagrams, and change management records.
  • Identify opportunities to streamline processes, increase efficiency, and improve client outcomes.

Training & Mentoring:

  • Mentor junior IT team members, sharing knowledge and expertise to foster a collaborative and growth-focused environment.

Required:

  • Proven experience as a Systems Engineer or similar role, with expertise in IT managed services or enterprise IT environments.
  • Hands-on experience with Windows Server (2012/2016/2019), Active Directory, DNS, DHCP, and related technologies.
  • Proficiency with Office 365 administration and support.
  • Networking experience, including configuring and maintaining routers, switches, firewalls, VPNs, and network protocols.
  • Familiarity with Azure cloud architecture and implementation.
  • Strong understanding of IT security principles and best practices.
  • Exceptional troubleshooting, problem-solving, and technical analysis skills.
  • Proven ability to work in a team environment and communicate technical concepts to non-technical audiences.

Preferred:

  • Certifications such as Microsoft Certified: Azure Solutions Architect, MCSE, CompTIA Security+, Cisco CCNA/CCNP, or equivalent certifications.
  • Experience in a client-facing role within a managed services provider (MSP) environment.
  • A proven track record of successfully managing technical projects and IT system migrations.

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