Technical Service Representative

3 days ago

Westerville, United States Actalent Full time
Job DescriptionJob DescriptionTechnical Service Representative

Job Description

The Technical Service Representative (TSR) will play a pivotal role in providing expert product recommendations, troubleshooting product and process issues, addressing product quality concerns, and conducting root cause analysis for both existing and prospective customers. This position requires independent management of pressure-sensitive adhesive projects, encompassing everything from formulated resin to plant production and customer trials. The TSR will be responsible for testing adhesives, analyzing results, scaling up approved adhesives during pilot and production stages, leading customer coating trials, and delivering technical support post-commercialization. Close collaboration with cross-functional teams is essential, along with delivering technical presentations and ensuring compliance with safety and environmental guidelines.

Responsibilities

  • Communicate project progress effectively to both internal teams and external customers.
  • Contribute to initiatives aimed at business growth.
  • Engage with customers early to develop and clarify technical requirements.
  • Develop comprehensive technical plans that align with customer needs and business objectives.

Qualifications

  • B.S. in Chemistry, Biochemistry, or a related field.
  • Minimum of 5 years of experience in the adhesive industry.
  • Proficient in delivering technical presentations to customers.

The ideal candidate we are looking for has their bachelors in chemistry or biochemistry and has a minimum of 5 years of experience in the adhesive industry. As well as expiernece delivering presentations and speaking with colleagues and managers.

Pay and Shift

60K-100K depending on expiernece and qualifications

First Shift 8AM-5PM M-F

If you have industry expiernece with adhesives and a bachelors degree in Chemistry this could be a good opportunity for you

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

  • Hiring diverse talent
  • Maintaining an inclusive environment through persistent self-reflection
  • Building a culture of care, engagement, and recognition with clear outcomes
  • Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

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