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Billing Clerk

2 months ago

Kapolei, United States Robert Half Full time
Job DescriptionJob Description

We are offering an exciting opportunity with a growing industry located in Kapolei. The role is for a Billing Clerk who will be responsible for managing the administrative and billing tasks related to our rental services. This role involves significant customer interaction and coordination with the field team to ensure smooth day-to-day operations.


Responsibilities:

• Deliver exceptional customer service by effectively handling inquiries and resolving issues to ensure customer satisfaction

• Accurately create, manage, and maintain rental contracts, ensuring all terms and conditions are properly documented

• Keep organized records and files for rental agreements, customer information, and billing

• Coordinate schedules for rental equipment delivery and pick-up with customers and the field team

• Work in close collaboration with the team to ensure equipment is ready for delivery and properly tracked

• Handle billing, invoicing, and sending statements to customers, ensuring accuracy and timeliness

• Support the field team by providing necessary information and resources for their operations

• Assist with administrative and operational tasks as needed, to ensure smooth business operations

• Respond to after-hour phone calls and emails, addressing any urgent rental requests or customer needs

• Process customer credit applications accurately and efficiently using various accounting software systems such as Epic Software and About Time

• Perform accounting functions including managing Accounts Payable (AP) and Accounts Receivable (AR)

• Answer inbound calls and resolve customer inquiries related to billing and leasing services.


• Strong understanding of Accounting Functions

• Proven ability to handle Accounts Payable (AP) and Accounts Receivable (AR)

• Experience in answering inbound calls

• Excellent communication and interpersonal skills

• Detail-oriented with a high degree of accuracy

• Ability to work independently and as part of a team

• Strong problem-solving and analytical skills

• High level of integrity and reliability

• Familiarity with rental/leasing services industry is a plus.