Client Service Technician
2 months ago
Duration
12
Duration Unit
Month(s)
Req Description
Description
looking for a desktop technician to facilitate 2 sites in Auburn hills which are their corporate location as well as PDC in Auburn Hills. This person will provide day to day support both in person (2-3 days) and remotely for users.
Enterprise Req Skills
desktop,migration,installation,active directory,customer service oriented,windows 10,sccm,servicenow,troubleshooting hardware
Job Title
Client Service Tech
Top Skills Details
1) Desktop Support - Level 3 support
2) Enterprise level experience - needs to be with a larger organization
3) Windows tools and OS
Worksite Address
Auburn Hills,Michigan,United States,48326-1781
Additional Information
Must have excellent soft skills and experience within a large corporate environment. The 2 facilities are about 7 miles apart in Auburn Hills, MI.
Drug Test Required
true
Experience Level
Expert Level
External Communities Job Description
Automotive customer looking to add a skilled level 2/3 technician.
EVP
Great rate and a chance to work with a growing organization. Company just grew from 22k employees to 48k.
Work Environment
Corporate office environment as well as a research/development facility.
Additional Skills Tags
customer service oriented,windows 10,sccm,servicenow,troubleshooting hardware
Additional Skills & Qualifications
Service Now, SCCM, Desktop Support, Hardware, Software, Active Directory, Windows 10/7, Exec Support
Business Qualification
Impact to the Internal/External Customer
Ensuring remote and on site workers have tools to get their jobs done.
Interview Information
2 Steps: 1) Manager and Team Member 2) Manager, Director, and Helpdesk Manager (All video)
Why is Position Open?
Business Challenge
Increase in tickets and workload
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