Director
3 days ago
Responsibilities
• Guide the implementation of critical operating practices and procedures to ensure reliable, high-performance environments for all business operations and customers.
• Maintain accountability for budgeting, designing, supporting, and evolving our SaaS Customer environments.
• Lead teams engaged in building and operating secure, available, and performant infrastructure platform environments.
• Work closely with other departments to create IT solutions that reinforce the business needs.
• Communicate effectively with Developers, Product Managers, Project Managers, Customer Success teams, and Executives supported by metrics and analysis of the full infrastructure and supporting teams.
• Demonstrate strong financial acumen with the ability to run a profitable business.
• Exhibit strong management and leadership skills gained through experience managing people, processes, and technology.
• Contribute to overall growth and probability objectives through a combination of business and technical skills.
• Lead the infrastructure team in developing and implementing IT solutions.
• Plan, schedule, communicate, and defend future infrastructure initiatives.
Skills
• Proficient in Cisco Technologies, Cloud Technologies, CRM, Database, EO/IR systems, Backup Technologies, Computer Hardware, Contracts, Deployments, Design controls, Enterprise SaaS, Core Infrastructure, Infrastructure Architecture.• Must have a strong understanding and experience with Cisco Technologies
• Proficiency in Cloud Technologies is required
• Experience with CRM systems is essential
• Must have knowledge and experience with database systems
• Familiarity with EO/IR systems is necessary
• Knowledge of Backup Technologies is required
• Experience with Computer Hardware is a must
• Must have experience in managing contracts
• Experience in planning and executing deployments is required
• Understanding and experience with design controls is necessary
• Must have experience with Enterprise SaaS
• Core Infrastructure knowledge and experience is required
• Must have experience in Infrastructure Architecture
• High tech engineering industry experience is preferred
• Proven track record in a directorial role within a similar industry is required
• Excellent leadership and team management skills are necessary
• Strong strategic planning and business development skills are essential
• Excellent communication and interpersonal skills are required
• Must have the ability to manage multiple projects simultaneously
• Proven ability to drive the technical direction of the company
• Bachelor’s degree in engineering, computer science, or related field is required
• Master’s degree in business administration or related field is preferred.
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