Operations Support Specialist
1 week ago
Responsibilities:
• Facilitate internal and external customer satisfaction by providing resolutions and exceeding expectations.
• Assist in the implementation of company communications and educational initiatives within the location.
• Ensure accurate reconciliation and processing of vendor-related account payables.
• Propose process improvements to promote operational excellence.
• Work with team members in interpreting company financials and identifying solutions to achieve desired outcomes.
• Coordinate activities related to location meetings and events.
• Oversee customer satisfaction program to ensure its effectiveness.
• Support sales activities to ensure company objectives are met.
• Provide clerical support within the Parts department.
• Aid in the service work order process and manage time entry.
• Review and make changes to customer account profiles in the operating system.
• Ensure cash drawer is accurately counted and reconciled according to company policy.
• Handle location requests related to community engagement.
• Serve as a liaison to employees for the Human Resource department.
• Uphold service contract agreements to ensure commitments are delivered according to agreement.
• Collaborate with different departments to identify opportunities and ensure operational success.
• Adhere to company policies and standard operating procedures.• Must hold a minimum of 2 years of experience in an Operations Support Specialist role or similar
• Proficient in Detailed Review and able to Ensure Accuracy in all tasks
• Experience in Check Processing is required
• Ability to Direct Phone Calls in a detail oriented and efficient manner
• Strong Administrative Skills and knowledge of Administrative Procedures
• Must be adept at Processing Expense Reports and managing Daily Receipts
• Demonstrated ability to Coordinate Meetings in a detail oriented setting
• Exceptional Communication Skills, both written and verbal
• Must be able to Provide Clerical Support as part of daily tasks
• Experience in Maintaining Vendor Files is necessary.
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