Certified Medical Assistant

1 month ago

Buffalo, United States Medix Full time
Job DescriptionJob Description

Job Summary:

Included Health is one of the leading telehealth companies in the US with an employed physician

practice in all 50 states. The Medical Assistant (MA) will work on the Virtual Care Support team with

other clinical staff to support the Virtual Care clinicians and patients. The MA will serve as an

available resource for patients and clinicians, and act as a care guide to support patients through the

continuum of care. He/she/they will carry out assigned tasks and orders as delegated by the

clinicians to support patient care.

Responsibilities:

  • Assist patients via telephone, or other modalities, as part of the Virtual Care Support team, including call backs to respond to patient needs.

  • Assist in patient care through the collection of health information, vitals, and other health

history information that needs to be shared with the provider and other care team members.

  • Provides health care support services for all patients (adult and pediatric) as established by

clinical protocols and community practice standards.

  • Assist in general patient care coordination to support any/all patient care needs.

  • Handles calls and correspondence regarding pharmacy, lab, referrals, or any other pertinent

questions from physicians, pharmacies and patients.

  • Actively manages quality initiatives in collaboration with provider and clinical care staff

  • Creates and supports an environment which fosters teamwork, cooperation, respect and

diversity.

  • Establishes and maintains positive communication and professional demeanor with

co-workers & patients at all times

  • Performs other related duties and projects as assigned.

  • Attends required training and team meetings as requested.

 

Qualifications:

  • Must have National License (CMA)

  • High School diploma or the equivalent

  • Graduate of accredited medical assistant program and certified

  • 2+ years experience working in healthcare, preferably a primary care setting

  • Self-disciplined, energetic, passionate, innovative and flexible

  • Comfort with ambiguity and in fast-paced environments

  • Able to collaborate well within a team and work independently in a remote setting

  • Demonstrates sound judgment, decision-making and problem-solving skills

 

About Medix?

Medix is dedicated to positively impacting lives every day. Since 2001, we have made it our mission to be the leading provider of workforce solutions for clients and candidates across the Healthcare, Scientific, and Information Technology industries.

Our dedicated recruiters are here to help you find and secure just the right opportunity. We take the time to learn about you, your skills, your interests, and your career goals, and then match you with the jobs and companies that best suit your needs. Whether you are looking for a contract, contract-to-hire, or direct hire positions, we can help you to find the meaningful and gratifying work that you've been looking for.

 

  • Minimum Essential Coverage (MEC) plan

  • Two different fixed indemnity plan add-ons

  • Major Medical Plans, including 1 HSA Plan

  • Dental

  • Vision

  • Short-term disability

  • Life and AD&D

 

This year’s recipient of the Business Ledger's "Entrepreneurial Excellence Growth Award"

Join our network of talented professionals

Company DescriptionMedix is dedicated to positively impacting lives and businesses with workforce solutions backed by people data and industry expertise.

Our purpose-driven team impacts employers and job seekers alike within healthcare, life sciences, technology and engineering.Company DescriptionMedix is dedicated to positively impacting lives and businesses with workforce solutions backed by people data and industry expertise.\r
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Our purpose-driven team impacts employers and job seekers alike within healthcare, life sciences, technology and engineering.

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