Invoice/Collections Specialist

1 week ago


Garland, United States Robert Half Full time
Job DescriptionJob DescriptionWe are currently seeking an Invoice/Collections Specialist to join our team. The position is located in Garland, Texas, 75043, United States. The primary responsibilities of this role include processing client applications, maintaining client records, and addressing client inquiries. We operate within the finance industry, and the work environment is office-based.

Responsibilities include:

• Accurate and efficient processing of client credit applications.
• Monitoring client accounts and taking necessary action.
• Overseeing the creation and delivery of invoices, monitoring for non-payments, and managing any irregularities.
• Conducting account reconciliation and verifying the validity of accounts.
• Creating and maintaining reports, spreadsheets, and databases.
• Collaborating with clients to resolve billing disputes, negotiate payment plans, and establish repayment schedules.
• Ensuring compliance with all relevant legal requirements related to collections.
• Regular follow-ups with existing B2B clients via warm collection calls.
• Using various software systems, including Accounting Software Systems, Accurint, ADP - Financial Services, CRM, Epic Software, and Office Suite to perform tasks efficiently.
• Handling claims and managing billing functions while responding to inbound calls from clients.• The position requires at least 2 years' experience as an Invoice/Collections Specialist.
• Proficiency in Accounting Software Systems is mandatory.
• Familiarity with Accurint is necessary.
• Experience with ADP - Financial Services is highly desirable.
• Proficiency in using CRM tools is required.
• Knowledge of Epic Software is beneficial.
• Experience in Accounts Receivable (AR) is crucial.
• The ability to handle Answering Inbound Calls professionally and efficiently is required.
• Familiarity with Billing Functions is needed.
• Experience in Claim Administration is expected.
• Understanding of Collection Processes is essential.
• Proficiency in Office Suite is required.

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