Loan Servicer

4 days ago


Milton, United States Robert Half Full time
Job DescriptionJob Description

We are seeking a Consumer Loan Servicer to join our team in the banking industry located in Milton, Massachusetts. This position offers a short term contract employment, with significant responsibilities in managing and servicing consumer loans.


Ideal candidate:

  • Exposed to loan area before – preferably consumer/mortgage
  • Catch up on functions – Mortgage loan QC, Consumer loan QC, payment adjustments
  • Comb through existing loans

Job Description:

  • We are actively seeking a Loan Servicer to manage our extensive portfolio of loans. The main task of this role will include, but not be limited to, executing the necessary procedures for maintaining and servicing an array of consumer loans, specifically focusing on mortgage loans.
  • Responsibilities:
  • Conduct regular QC (Quality Control) checks for both Mortgage loans and Consumer loans to maintain compliance and ensure accuracy of all documents and transactions.
  • Review existing loans meticulously, perform time-sensitive payment adjustments, and solve any issues that come up in the loan servicing system.
  • Update borrower's information, track payment data, and manage loan repayment schedules.
  • Stay abreast of regulations and industry trends pertaining to loan servicing and modify processes as necessary.
  • Collaborate with other loan servicing teams to develop best practices and streamline operations.
  • Ensure customer queries regarding loan details, payment schedules, etc., are resolved in a timely and professional manner.

Qualifications:

  • Proven experience in loan servicing or relevant role.
  • Excellent understanding of loan contracts and repayment processes.
  • Strong analytical skills to investigate and resolve loan issues efficiently.
  • Excellent customer service and communication skills.
  • Proficient in financial software, MS Office, and loan processing systems.
  • Superb attention to detail and ability to work under strict deadlines.




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