Data Entry

5 days ago


Houston, United States Robert Half Full time
Job DescriptionJob DescriptionThis role involves acting as a Customer Service Representative/Order Clerk, key in efficient order processing. They will handle customer orders, provide updates on deliveries and maintain detailed records of transactions and inventory. They will use software to ensure smooth order processing and provide non-technical issue resolution. The role involves collaborating with other teams, maintaining customer relationships and reporting to the Operations Manager.

Responsibilities:
Verify order availability
Monitor customer credits and order statuses
Accurately input orders into software
Offer freight quotations and process freight claims
Generate invoices and issue credit notes
Maintain inventory and customer records
Ensure secure document storage
Handle customer concerns professionally
Receive and handle purchase orders
Provide real-time inventory updates
Coordinate with other departments to maintain inventory.Answering Inbound Calls, Order Entry, Customer Service, Customer Invoices, Purchase Orders
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