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Receptionist

1 month ago

Henrietta, United States Robert Half Full time
Job DescriptionJob DescriptionWe are offering a short-term contract employment opportunity in the Education industry in HENRIETTA, New York. We are searching for a Receptionist to join our team, where you will be responsible for managing our multi-line phone system, providing excellent customer service, and handling data entry and email correspondence tasks.

Responsibilities:

• Operate a multi-line phone system, directing calls and inquiries to the appropriate individuals
• Deliver superior customer service, addressing and resolving customer issues and concerns
• Manage data entry tasks with precision, ensuring all customer records are up-to-date and accurate
• Handle email correspondence professionally, responding to inquiries and forwarding messages as necessary
• Schedule appointments, managing a complex calendar system to ensure smooth operations
• Utilize Microsoft Excel, Microsoft Outlook, and Microsoft Word to complete tasks and manage customer information
• Maintain an organized filing system, ensuring all customer information is easily accessible and secure
• Employ strong interpersonal skills to communicate effectively with team members and customers.• Proficiency in using Microsoft Word, Microsoft Excel, and Microsoft Outlook
• Ability to efficiently answer a multi-line phone system
• Demonstrated skills in providing superior customer service
• Experience in data entry and email correspondence
• Strong interpersonal skills for interacting with students, staff, and visitors
• Ability to schedule appointments and manage calendars
• Organizational skills for managing and organizing files
• Experience in the education industry is preferred
• High school diploma or equivalent educational level is required
• Familiarity with the operations of a school reception is a plus.