Customer Service

7 days ago

South Gate, United States Kimco Staffing Services Full time
Job DescriptionJob Description

Company information:  Southern California’s preeminent rail terminal offering customized terminaling, transloading, and storage programs for a wide variety of bulk liquids, industrial materials, and food grade products 

Industry and what does the company do?  Terminal and Transport company based in Los Angeles is seeking a Customer Service Representative

Job Title:  Customer Service Representative

Schedule: Monday thru Friday 9:00 a.m. to 5:30 p.m. (plus OT and Saturdays)

Location:  Bell Gardens

Pay: $18.00 to $22.00 (depending on work experience) / Job Class: Tempt-to-Hire

Description:

The Customer Service Representative receives and processes customer orders by performing the following duties:  

  • Process orders and faxes to appropriate carriers
  • Check external customer computers/SAP systems several times a day for any new orders
  • Print outbound shipments from customer computers/SAP systems & enter inventory deductions into SAP (when applicable)
  • Daily maintenance of customer account inventories
  • Scale all trucks in and out and ensure that all information on ticket is accurate and complete based on customer order request
  • Confirm that driver picking up a load is given the proper paperwork
  • Inform Office Manager and Yard Supervisor of all same-day orders and/or cancellations of any loads
  • Communicate and follow up with customers on all issues relating to their orders in a professional and timely manner

Qualifications:

  • Ability to read, write and speak the English language
  • Proficient level of skill in Microsoft Office & Microsoft Excel. Working knowledge of SAP helpful
  • Ability to add, subtract, multiply and divide in all units of measure
  • Ability to read, comprehend and carry out detailed and simple instructions and write simple correspondence
  • Ability to prioritize work to meet time-sensitive deadlines
  • Possess excellent written/oral communication skills
  • Willingness to work overtime as needed and understand that shift schedules may change
  • High school diploma or general education degree (GED); one to two years experience working and/or training in customer service in the chemical industry helpful; or equivalent combination of education and experience.
  • Pass background and drug screen

By applying you are part of the Kimco Staffing TalentKapture Network Whether this is the right position for you or we have something better, we look forward to staying connected with you.

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Company DescriptionManufactures a full range of critical products for electronic and electrical apparatus. From insulating and conductive materials, to assembly tools, test equipment and customized partsCompany DescriptionManufactures a full range of critical products for electronic and electrical apparatus. From insulating and conductive materials, to assembly tools, test equipment and customized parts

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