Occupancy Specialist
3 days ago
Job Description: LHH is hiring an Occupancy Specialist to join our team in Winchester, IL This role is perfect for someone who excels in customer service, has a solid understanding of leasing laws and tenant rights, and thrives in both independent and team settings. You’ll be responsible for implementing leasing and occupancy policies, handling tenant interactions, and ensuring compliance with HUD, USDA, and other regulations.
Key Responsibilities:
Implement all leasing and occupancy policies for housing programs in line with HUD, USDA, and other regulations
Perform move-in, annual, and interim recertifications for subsidy eligibility
Maintain tenant files in compliance with regulations
Collaborate with property maintenance teams to address tenant concerns and ensure properties are well-maintained
Handle customer relationship tasks, including responding to inquiries and resolving conflicts
Monitor and enforce occupancy activities as required by policies
Assist with marketing efforts to attract new tenants
Act as a stand-in for the Administrative Assistant when needed
Requirements:
High School Diploma or GED (Required)
Strong knowledge of leasing agreements, tenant rights, and fair housing laws
Excellent customer service skills with a focus on conflict management and relationship building
Ability to work independently and as part of a team
Proficient in typing, filing, math, and computer software
Ability to conduct unit inspections and travel to seminars and trainings as needed
Driver’s License (Required)
Ability to commute to Winchester, IL 62694 (Required)
Benefits:
Pay: $16.00 - $18.00 per hour
Dental, health, life, and vision insurance
Paid time off
Retirement plan
Monday to Friday schedule
If you're organized, proactive, and have a passion for helping tenants find their perfect home, we’d love to have you on our team Apply today to join LHH as an Occupancy Specialist.
Pay Details: $16.00 to $18.00 per hour
Search managed by: Allyson Leahy
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
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