Medical Receptionist

Job DescriptionJob DescriptionWe are offering a contract-to-hire employment opportunity for a Medical Receptionist in Mauldin, South Carolina. This role primarily involves managing front desk operations in a medical setting, handling inbound calls, and ensuring proper maintenance of customer records.

Responsibilities:

• Operate the front desk in a medical environment, serving as the first point of contact for patients.
• Efficiently answer and manage inbound calls, providing accurate information and redirecting calls as necessary.
• Schedule appointments for patients, ensuring optimal time management and patient satisfaction.
• Welcome patients and visitors, providing excellent customer service and creating a welcoming environment.
• Conduct data entry tasks, ensuring accurate and up-to-date patient records are maintained.
• Utilize basic medical terminology to communicate effectively within the healthcare setting.
• Resolve customer inquiries in a professional and timely manner.
• Continually monitor customer accounts, taking appropriate action when necessary.• Proficiency in Basic Medical Terminology is essential
• Must be capable of effectively Answering Inbound Calls
• Exceptional Customer Service skills are required
• Knowledge of administrative and clerical procedures
• Proficient in Microsoft Office Suite and other business software
• Strong verbal and written communication skills
• Ability to handle sensitive information confidentially
• High school diploma or equivalent is required
• Previous experience in a similar role is preferred
• Must be able to multitask and prioritize work
• Strong organizational skills and attention to detail
• Ability to work in a fast-paced environment
• Must have a professional demeanor and appearance.

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