Customer Experience Specialist
1 month ago
Responsibilities:
• Provide accurate information to customers and sales team members about pricing, availability, order tracking, and product solutions
• Develop and maintain relationships with key accounts to ensure clear communication and customer satisfaction
• Proactively relay any unmet expectations to customers and sales agencies
• Assist customers with navigating our website and recognize opportunities to cross-sell or upsell products
• Process orders received through various channels, ensuring efficient order processing
• Monitor order activity and alert relevant staff of potential delivery issues
• Expedite delivery of selected orders as needed
• Maintain up-to-date knowledge of all company products and processes
• Complete specific training modules to develop and enhance product knowledge and understanding of processes, procedures, and protocols
• Contribute to open communication internally and externally to improve processing and service levels
• Support committed accounts and associated companies to ensure exceptional service delivery and resolution of issues.• Proven experience as a Customer Experience Specialist or similar role in customer service.
• Demonstrable understanding and skills in managing Purchase Orders.
• Outstanding verbal and written communication skills.
• Ability to prioritize tasks in a fast-paced environment.
• Proficiency in using customer relationship management software.
• Strong problem-solving capabilities with a customer-centered approach.
• Excellent interpersonal skills with a knack for building strong relationships with customers.
• Demonstrated ability to handle stressful situations with professionalism.
• Familiarity with industry's latest trends and willingness to stay updated.
• Flexibility to work in shifts, over weekends or on public holidays, if necessary.
-
Customer Experience Specialist
2 months ago
Richardson, United States Robert Half Full timeJob DescriptionJob DescriptionWe are offering a permanent employment opportunity in Richardson, Texas, for a Customer Experience Specialist. The role is within the industry that focuses on providing exceptional customer service and maintaining customer relationships. As a Customer Experience Specialist, you will be responsible for providing information about...
-
Customer Experience Specialist
1 month ago
Richardson, United States Robert Half Full timeJob DescriptionJob DescriptionWe are offering a contract for a Customer Experience Specialist position in Richardson, Texas. In this role, you will be providing information about our products via various modes of communication and maintaining relationships with customers, sales team members, and other relevant departments. Responsibilities:• Provide...
-
Automotive Customer Experience Specialist
2 days ago
Richardson, Texas, United States Snell Motor Company Full timeJob DescriptionAs an Automotive Customer Experience Specialist at Snell Motor Companies, you will be responsible for creating exceptional customer experiences while fostering customer loyalty. This role requires effective communication and problem-solving skills to act as a liaison between customers and service technicians.The ideal candidate will have the...
-
Customer Service Specialist
2 weeks ago
Richardson, Texas, United States Aramark Full time**Job Title:** Customer Service SpecialistAbout the Job: We are seeking a skilled and detail-oriented Customer Service Specialist to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers through various communication channels.The estimated salary for this role is $45,000 -...
-
Customer Gear Specialist
2 weeks ago
Richardson, Texas, United States Fleet Feet Full timeFleet Feet is seeking a skilled CUSTOMER GEAR SPECIALIST to join our sales team. As a Customer Gear Specialist, you'll be responsible for providing expert advice and guidance to customers, helping them find the perfect gear and products to meet their fitness needs.We're offering a competitive $44,000 per year salary, along with benefits, to support your...
-
Customer Experience Expert
4 weeks ago
Richardson, Texas, United States Skechers U.S.A. Full timeSkechers U.S.A. is hiring a Customer Experience Expert to join our team. As a Customer Experience Expert, you will be responsible for providing exceptional customer service and maintaining a high level of product knowledge. The estimated annual salary for this role is $50,000 - $65,000.ResponsibilitiesSome of the key responsibilities of this role...
-
Customer Experience Coordinator
4 days ago
Richardson, Texas, United States Snell Motor Company Full timeJob Overview:We are seeking a Customer Experience Coordinator to join our team at Snell Motor Company. In this role, you will play a critical part in ensuring that our customers receive a seamless experience from initial contact through to vehicle return. This includes acting as a liaison between customers and technicians, maintaining accurate automotive...
-
Customer Experience Representative
4 weeks ago
Richardson, Texas, United States Insomnia Cookies Full timeAbout UsInsomnia Cookies, a rapidly growing and reputable company, is revolutionizing the cookie game by truly "Imagining What's Possible". Founded in a college dorm room, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the...
-
Customer Service Specialist
3 weeks ago
Richardson, United States Service Experts Full timePosition: Customer Service Specialist Location: Field Support Office, 3400 N Central Expy Suite 410, Richardson, TX 75080 (on-site) Schedule : 9:30am-5:30pm CST (includes weekends with two consecutive weekdays off) Pay: $18.50 per hour Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our...
-
Customer Experience Representative
5 days ago
Richardson, Texas, United States Smart AutoCare Full timeWe are seeking a highly motivated and customer-centric individual to join our team as a Customer Experience Representative. This role plays a vital part in ensuring our clients receive exceptional support and service. In this position, you will be the first point of contact for external customers, handling inquiries and providing information about our...
-
Customer Service Specialist
1 month ago
Richardson, United States Randstad North America, Inc. Full timeExperience/ Skills Required: High school diploma or equivalent, minimum Bachelor's degree preferred. 2 years experience with outbound calls in a metrics-driven environment Excellent written and verbal communication skills, including effective listeni Customer Service Specialist, Customer Service, Sales, Specialist, High School, Retail, Staffing
-
Customer Service Specialist
2 days ago
Richardson, Texas, United States William Kuo - State Farm Agent Full timeState Farm Insurance Agent in Richardson, TX is seeking a motivated and career-oriented professional to join their team as a Customer Service Specialist.About the RoleThis position offers a salary of $45,000 per year, plus commission/bonus. As a representative for William Kuo - State Farm Agent, you will build customer relationships within the community to...
-
Customer Experience Coordinator
2 days ago
Richardson, Texas, United States DebtBlue Full time**About Us:**DebtBlue is a fast-growing debt settlement organization committed to helping individuals and families achieve financial stability. Our team is dedicated to serving with integrity, excellence, compassion, and a smile.We are seeking a Customer Experience Coordinator to join our team. As the primary point of contact for clients enrolled in our debt...
-
Customer Experience Associate
4 weeks ago
Richardson, Texas, United States Wingstop Full timeJob Title: Customer Experience AssociateAbout Wingstop:At Wingstop, we strive to deliver World Class service by being the face and voice of our restaurant to all guests. We aim to provide authentic, positive, and genuine experiences through interacting with guests, answering calls, taking and delivering orders.Key Responsibilities:Act as the face and voice...
-
Customer Experience Manager
2 days ago
Richardson, Texas, United States Amped Fitness Full timeDirector of Energy and First ImpressionsAmped Fitness is seeking an exceptional candidate to lead our front desk operations and create a memorable experience for our members. As a key member of our team, you will be responsible for managing check-ins, answering questions, and providing outstanding customer service.Key Qualifications:• High energy and...
-
Retail Customer Experience Representative
2 days ago
Richardson, Texas, United States Game Nerdz Full timeJob DescriptionWe're looking for a skilled Customer Success Representative to join our team at Game Nerdz. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences through multiple channels, including email, chat, and phone.Our ideal candidate will have a strong background in customer service, with...
-
Richardson, Texas, United States Smart AutoCare Full timeWe are seeking an Automotive Customer Experience Representative to join our team at Smart AutoCare, a reputable automotive warranty administrative company based in Richardson, Texas. As a key member of our team, you will play a crucial role in shaping the customer experience and ensuring that our clients receive exceptional service and support.Your primary...
-
Domino's Team Member
2 weeks ago
Richardson, Texas, United States Domino's Pizza LLC Full timeJob Description: As a Customer Service Rep at Domino's, your key responsibilities will include greeting customers, taking orders, and ensuring that every guest leaves satisfied. You will work collaboratively with your colleagues to maintain a clean and welcoming environment, and utilize our technology to streamline operations.In addition to your exceptional...
-
Sales and Customer Experience Specialist
3 weeks ago
Richardson, Texas, United States Sota Marketing Full timeJob OverviewSota Marketing, a retail partner of AT&T, seeks highly skilled sales associates to work in local retail stores.
-
Customer Service Specialist
1 month ago
Richardson, United States FastSigns Full timeDo your friends and co-workers refer to you as a people person? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a...