Client Services Representative I

1 week ago

Richardson, United States Canon Solutions America, Inc. Full time
Job DescriptionJob Description
Client Services Representative I

US-TX-Richardson

Job ID: 32586
Type: Full-Time
# of Openings: 1
Category: Facilities
TX - Richardson-Assoc Inc-MS

About the Role

Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction.



Your Impact

Main Responsibilities:

- Promptly informs supervisor of potential problems or customer concerns.
- Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal.
- Strong focus on providing good customer service.
- Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded.
- Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location.
- Attends cross-functional trainings to ensure ability to provide coverage when short-staffed.
- Site responsibility and location of coverage may change based on client and/or division needs.

Copy/Print Production/Copy Center:

-Responsible for prompt and accurate reproduction of all print requests.

-Reviews electronic file for print readiness, prints documents, punches, binds, assembles, sorts, laminates and performs pre-delivery quality control check.

-Receives, logs, delivers and tracks all activity for reporting purposes.

-Responds to customer requests.

-Performs routine upkeep and basic maintenance of equipment.

-Records and tracks customer inquiries and fulfillment of requests.

-Performs daily convenience care functions as needed.

Device Maintenance:

-Responsible for customer satisfaction through the performance and maintenance of reprographic equipment at customer location.

-Follows daily, established maintenance processes and procedures.

-Maintains routine upkeep of equipment including cleaning glass and surfaces, clearing paper jams, replenishing toner and loading paper.

-Evaluates equipment issues and notifies service department if unable to resolve.

-Delivers paper.

-Assists end-users in basic functionality of equipment.

-Records meter reads.

-Maintains service activity reports.

-Monitors supplies and restocks inventory.



About You: The Skills & Expertise You Bring

Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19.

HS Diploma, GED, or equivalent experience required, plus less than one year of related experience.
- Basic computer skills/technical knowledge.
- Ability to multitask and prioritize in order to meet deadlines.
- Good customer service and communication skills.
- Ability to work with minimal supervision.
- Ability to work OT as needed.
- Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises.
- May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary).
- Ability to lift up to 50lbs.
- Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties.



Company Overview

About our Company - Canon Solutions America, Inc. empowers companies of all sizes to succeed by supplying market leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With unwavering dedication to promote professional innovation, Canon Solutions America, Inc. helps drive sustainability, nurture efficiency, and regulate costs through the unification of comprehensive digital and traditional printing and document management solutions. As a wholly owned subsidiary of Canon U.S.A., Canon Solutions America, Inc. is headquartered in Melville, NY and has sales and service locations across the U.S. Our parent company, Canon Inc. (NYSE: CAJ), which earned approximately $30.4 billion in global revenue in 2020, ranks third overall in U.S. patents granted in 2020 and was named one of Fortune Magazines Worlds Most Admired Companies in 2020.

Canon Solutions America offers a competitive compensation package including, for eligible positions, medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation

We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If you are not reviewing this job posting on our Careers site csa.canon.com/careers, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at csa.canon.com/careers.

#CSA

Posting Tags

#LI-EF1 #PM20

PI9997afc9da3b-25405-36299852

  • Client Service Representative

    2 weeks ago

    Richardson, Texas, United States Pho District 1 Full time

    Pho District 1 Hiring: Client Service RepresentativeAbout Us: Pho District 1 is a reputable restaurant seeking a dedicated and friendly Client Service Representative to join our team.Estimated Salary: $25,000 - $30,000 per year, depending on experience.Job Description:We are looking for a reliable Client Service Representative who will be responsible for...

  • Client Support Representative I

    1 week ago

    Richardson, United States Disability Solutions Full time

    Client Services Representative IUS-TX-RichardsonJob ID: 32586Type: Full-Time# of Openings: 1Category: FacilitiesTX - Richardson-Assoc Inc-MSAbout the Role Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction.Your Impact Main Responsibilities:- Promptly informs supervisor of...

  • Client Support Representative I

    1 day ago

    Richardson, United States Disability Solutions Full time

    Client Services Representative IUS-TX-RichardsonJob ID: 32586Type: Full-Time# of Openings: 1Category: FacilitiesTX - Richardson-Assoc Inc-MSAbout the Role Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction.Your Impact Main Responsibilities:- Promptly informs supervisor of...

  • Client Service Associate I

    1 week ago

    Richardson, United States Canon Solutions America Full time

    Client Services Representative I US-TX-Richardson Job ID: 32586 Type: Full-Time # of Openings: 1 Category: Facilities TX - Richardson-Assoc Inc-MS About the Role Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction. Your Impact Main Responsibilities: - Promptly informs...

  • Client Success Representative

    2 months ago

    Richardson, United States TRC Talent Solutions Full time

    Job DescriptionJob DescriptionTRC Talent Solutions is seeking a Bilingual Customer Service Representative for our client in Richardson, TX!  As the Customer Service Representative, you are responsible for being the primary contact for clients enrolled in debt settlement programs.  Responsibilities: Data entry of client accounts within the CRM,...

  • Client Account Specialist I

    1 week ago

    Richardson, United States Canon Solutions America Full time

    Client Services Representative I US-TX-Richardson Job ID: 32586 Type: Full-Time # of Openings: 1 Category: Facilities TX - Richardson-Assoc Inc-MS About the Role Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction. Your Impact Main Responsibilities: - Promptly informs...

  • Veterinary Customer Service Representative

    7 months ago

    Richardson, United States Thrive Pet Healthcare Full time

    Customer Service Representative  Canyon Creek Animal Clinic  Richardson, TX   More than a word, care is present in everything you do. At Canyon Creek Animal Clinic, a Thrive Pet Healthcare partner, we take action to empower your best care for pets, their families, and yourself.   We are a community of 400 clinics forming an extraordinary network of...

  • Customer Service Representative

    2 weeks ago

    Richardson, Texas, United States Agile People and Payroll LLC Full time

    OverviewThe Agile People and Payroll LLC is seeking a skilled Customer Service Representative to join our team. As an integral part of our call center operations, you will be the face of our company, handling customer inquiries and resolving issues in a professional and courteous manner.This is a full-time position with a competitive salary range of $45,000...

  • Customer Service Representative

    1 week ago

    Richardson, United States CornerStone Technology Talent Services Full time

    Position Title: Customer Service Representative Location: Richardson, TX Work Setting: Onsite Position Type: Long-Term Contract (Full-Time) Compensation: $14.00-$17.00/hour CornerStone Technology Talent Services (TTS) is seeking a skilled and motivated Customer Service Representative to join our client's team in Richardson, Texas. This full-time, long-term...

  • Customer Service Representative

    2 weeks ago

    Richardson, United States CornerStone Technology Talent Services Full time

    Position Title: Customer Service RepresentativeLocation: Richardson, TXWork Setting: Onsite Position Type: Long-Term Contract (Full-Time)Compensation: $14.00-$17.00/hourCornerStone Technology Talent Services (TTS) is seeking a skilled and motivated Customer Service Representative to join our client's team in Richardson, Texas. This full-time, long-term...

  • Bilingual Customer Service Representative

    3 months ago

    Richardson, United States TRC Talent Solutions Full time

    TRC Talent Solutions is seeking a Bilingual Customer Service Representative for our client in Richardson, TX! As the Customer Service Representative, you are responsible for being the primary contact for clients enrolled in debt settlement programs. Responsibilities: Data entry of client accounts within the CRM, maintaining accurate and complete...

  • Bilingual Customer Service Representative

    3 months ago

    Richardson, United States TRC Talent Solutions Full time

    TRC Talent Solutions is seeking a Bilingual Customer Service Representative for our client in Richardson, TX!As the Customer Service Representative, you are responsible for being the primary contact for clients enrolled in debt settlement programs. Responsibilities: Data entry of client accounts within the CRM, maintaining accurate and complete information...

  • Financial Services Representative

    2 days ago

    Richardson, Texas, United States DebtBlue Full time

    Job OverviewDebtBlue, a debt settlement organization, seeks a Customer Service Representative to provide exceptional client experiences. This role involves resolving inquiries and motivating clients to complete our debt settlement program.Key Responsibilities:Notate client accounts in CRM with accurate information for seamless communication between...

  • Customer Service Representative

    5 days ago

    Richardson, Texas, United States Smart AutoCare Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This role is ideal for someone who is passionate about providing exceptional service and support to clients in the automotive industry.About the RoleThe successful candidate will be responsible for answering inbound calls,...

  • Customer Service Representative

    4 months ago

    Richardson, United States Smart AutoCare Full time

    Are you tired of working nights and weekends? Are you tired of unreliable paychecks or schedules? We offer a set 40-hour week schedule with hours starting as early as 6 a.m. to 11:15 a.m. and ending between 3:45 p.m. to 8 p.m. Our schedules provide flexibility for early or late risers. Have you wanted to leave the retail or service industry but don't know...

  • Customer Service Representative

    3 weeks ago

    Richardson, Texas, United States DebtBlue Full time

    We are committed to helping individuals and families achieve financial stability. As a Bilingual Customer Service Rep at DebtBlue, LLC, you will be part of a fast-growing debt settlement organization that is dedicated to restoring peace to those in financial distress.Job SummaryAs a customer service representative, you will play a critical role in providing...

  • Customer Service Representative

    3 weeks ago

    Richardson, United States Cornerstone TTS Full time

    Job Title: Customer Service RepresentativeScroll down for a complete overview of what this job will require Are you the right candidate for this opportunityLocation: Richardson, TXJob Type: Long-term Contract (Full Time)Compensation: $14.00 - $17.00/hourCornerStone Technology Talent Services (TTS) is seeking a skilled and motivated Customer Service...

  • Customer Service Representative

    4 months ago

    Richardson, United States Geico - Government Employees Insurance Company Full time

    Customer Service Representative Dallas, TX - Salary: $20.50 per hour / $41,307.50 annually When you grow, GEICO grows. And if youre the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to gro Customer Service, Customer Service Representative, Representative, Retail, Insurance, Service

  • Courier Service Representative

    2 weeks ago

    Richardson, Texas, United States Kelly Services, Inc. Full time

    Job DescriptionPick up and deliver packages, documents, and other materials to designated locations.Maintain a professional and courteous demeanor while interacting with clients and recipients.Ensure the safe handling and transportation of items, taking necessary precautions to prevent damage or loss.

  • Customer Service Representative

    5 months ago

    Richardson, United States Associa Full time

    The Customer Service Associate is responsible for assisting customers with any troubles or inquiries that they might have. Often, customer service associates help customers over the phone or via email, but they may also deal with customers in person. Customer Service, Customer Service Representative, Office Manager, Representative, Community Manager, Retail,...