Lead Installer/Technician-Audio Visual

3 months ago

Scottsdale, United States TEKsystems Full time
Job DescriptionJob Description

We are currently seeking an experienced AV Installation Technician for pro audiovisual (AV) commercial systems. This position involves working with the entire company to design and deliver functioning AV systems.

High end AV work: The largest indoor video wall in the Southwest, e-sports installations, highly secure ops centers, and elite boardrooms are just the tip of the technological iceberg that designs and builds. Starting with a focus on usable designs, we pride ourselves on installing and supporting systems that help our clients be the heroes to their organizations. We do this by reducing the hidden costs associated with the care and feeding of technology.

Responsibilities:

1) Attitudinal

  • Maintain a positive attitude while on the job. Be the example for other technicians to follow. Represent Immedia positively to other trades and clients.
  • Maintain and foster effective working relationships with the project managers and sales team through clear and effective communication, independent thinking and pro-active problem solving. Be solution-oriented.
  • Customer communications: refer all change order and money related discussions to PM; keep all conversations positive and have the companies best interest in mind.

2) Organizational

  • Review the SOW and system drawings prior to the start of the project
  • Report any missing items to PM prior to install start
  • Walk through job site with PM and verify facility requirements are complete prior to or first day of install
  • Participate in the development of the Project Plan
  • Lay out the work to be accomplished each day and assign tasks to other techs accordingly.
  • Follow-work tasks and provide task reporting in NetSuite for how long each task took.
  • Ensure that all work on the task order is accomplished in the allotted timeframe and communicate to Project Foreman if there are any deviations.
  • Send equipment request for each day of the project to PM.
  • Make requests for any specialized tools and equipment.
  • Manage project hours, send technicians home if they are not required on site.
  • Report daily work & issues through status reports
  • Own the responsibility for following-up on reported issues with Project Foreman until they are resolved.
  • Get Project Foreman approval for any change to the scope of work.
  • Report facility issues directly to Project Foreman.
  • Troubleshoot basic issues with manufacturer tech support – If tech support does not have an immediate fix, escalate to Project Foreman and stop working to resolve the problem.
  • Ensure the job site is left clean and with all equipment and tools secure
  • Ensure that nothing is thrown away that is not trash, including stands for displays and remotes
  • Ensure that any rack that is built off-site is properly wired before being transported to the site
  • Communicate with the Project Foreman about timing and other specific requirements
  • Upon Project Completion

3) Administrative

  • Complete status reports and time entries daily.
  • Maintain truck stock
  • Maintain maintenance and cleanliness of truck
  • Train and mentor fellow installers on proper installation techniques and standards
  • Maintain other certifications and attend manufacturer trainings

4) Job Requirements

· Maintain InfoComm CTS certification

· OSHA 10 Certification within 90 days of employment 

· Minimum 2 years’ experience as a Lead AV Installation Technician

· Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists.

· Ability to interpret a variety of instructions given in written, oral or schedule form.

· Ability to read and interpret AV system drawings, and written scopes of work.

· Ability to communicate effectively verbally and in written form.

· Ability to work a minimum of 40 hours per week, with overtime required for specific projects.

· Physical Requirements:

i. Sitting, standing, stooping and bending for long or extended periods of time.

ii. Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools and to handle other office equipment.

iii. Ability to lift and transport moderately heavy equipment (up to 50 pounds).

iv. Ability to climb ladder, scaffolding or transported by lifts.

v. Ability to drive/operate a vehicle.

vi. Although most work is performed inside, occasional outside activities daily/weekly/monthly may occur for short periods of time in a seasonal temperature-fluctuating environment.

vii. All requirements may be modified to reasonably accommodate individuals with disabilities.

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Referral program
  • Retirement plan
  • Vision insurance

 

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