Member Debt Representative
7 days ago
Description
Inbound/outbound automated calls to secure payments on delinquent accounts
Manual outbound calls to responsible party contacts to secure payments on delinquent accounts
Critical thinking to analyze processes to provide a better member experience
Open for feedback/coaching opportunities to better skills on an ongoing basis
Provide positive feedback/encouragement to teammates to help better their skills
Interprets information and provide valuable financial solutions regarding delinquent accounts
Educate members on differences on Credit Counseling Agencies versus Debt Settlement companies
Skills
Collections Accounts Receivable, Customer Service, Outbound Calls, Outbound Call Center
Top Skills Details
Collections Accounts Receivable,Customer Service,Outbound Calls,Outbound Call Center
Additional Skills & Qualifications
BVA:
- Financial Services or charge off experience preferred
- 3rd party collections experience
- Consumer debt experience (auto, credit, etc.)
Experience Level
Intermediate Level
send resume' to kvanduren @teksystems.com
Pay and Benefits
The pay range for this position is $18.00 - $20.00
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in San Antonio,TX.
Application Deadline
This position will be accepting applications until Dec 18, 2024.
About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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