Bilingual Client Services Specialist

3 weeks ago


Indianapolis, United States LHH Recruitment Solutions Full time
Job DescriptionJob Description

Job Title: Bilingual Client Services Specialist

Location: Indianapolis, IN

Schedule: M-Th onsite 8a-5p, Remote on Fridays

Duration/Type: Contract to Hire

Job Overview:

LHH Recruitment Solutions has partnered with a healthcare organization seeking a Bilingual Client Services Specialist. This position is based in Indianapolis, IN (downtown), and requires on-site presence M-Thursday.

Responsibilities:

  • Investigates, researches and resolves medical insurance claims presented by clients or providers by navigating multiple computer systems.

  • Identifies, researches and resolves medical claim issues to provide a high standard of customer service. 

  • Provide high level of customer service to answer questions related to medical insurance coverage.

  • Communicate and collaborate with clients to resolve medical claims using clear, simple language.

  • Build professional relationships with providers in our insurance network through resolution.

  • Around 60 calls a day - all mostly inbound. Eventually will make outbound calls to providers for their W9's. 

· Software: Quickbase

Qualifications:

· Must be bilingual in Spanish

· Prior healthcare experience is required; Medical Front office, Medical Claim Processing, or Medical Insurance

· Excellent attendance and communication skills

 

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our program provides employees with the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.



Pay Details: $17.00 to $19.00 per hour

Search managed by: Marisa Marques

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance



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