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HVAC Service Dispatcher

1 week ago

Spokane, United States Sturm Heating and Air Conditioning LLC Full time
Job DescriptionJob Description

Sturm Heating & Air Conditioning, a leading HVAC contractor in the Greater Spokane area for more than 85 years, is immediately hiring an HVAC Service Dispatcher.

Position: HVAC Service Dispatcher
Location: Spokane, WA
Shift: Monday - Friday, 8:00 AM to 5:00 PM
Compensation: $20 - $23/hr (DOE)
Benefits: Medical, dental, and vision insurance - 100% paid by the employer. 401K with up to 4% employer match. Paid holidays, vacation, and sick leave.
Job Type: Full-time

HVAC Service Dispatcher Position Summary:
The HVAC Dispatcher/Customer Service Representative will be responsible for coordinating, scheduling, and dispatching technicians. They will handle customer inquiries and provide updates to both the technician and the customer. Documentation of orders in multiple systems, monitor GPS tracking as well as the technician's workload throughout the day.