Director of Sales

Summary:

The Director of Sales is responsible for the sales planning. These responsibilities include representing the company, finding and delivering qualified leads, and selling the community through investigating needs, advancing and demonstrating the capability to qualified leads to reach and maintain budgeted census and revenue goals. It is expected that the Director of Sales will promote the company within local business and commerce settings.

Skills Requirements

• Must have assisted living sales experience

• Ability to handle multiple priorities

• Excellent verbal and written communication skills

• Good organizational and time management skills

• Microsoft Office: Excel, Outlook, and Word experience required

• Planning and negotiating skills

Schedule

• Full Time - 40 hours per week. May flex schedule to meet the needs of the business with the approval of the Executive Director.

• Complete all required training

Reports to:

• Executive Director

• Executive Director of Sales and Marketing

Areas of Responsibility

• Sales execution

• External business Development

SALES

• Develop a strategy for each prospect from initial inquiry through the decision

• Plan each customer interaction

• Maintain a proficiency of Database system (Eldermark)

• Keep all prospect records current in database

• Build customer focused relationships by: Call objectives, investigating needs, demonstrating our capabilities, obtaining commitments

• Ensure all team members in community understand that marketing is everyone's responsibility and are knowledgeable about their role

• Conduct weekly sales meetings with the Executive Director and the Director of Sales and Marketing.

Budget and Financial

• Strive to maintain census of 95% or higher

• Monitor and manage sales and marketing budget

Move in process

• External Business Development

• Act as primary company representative with emphasis on targeted referral sources for lead generation

• Monthly/weekly planning and execution of external business presentations

• Identify referral sources

• Plan call objectives

• Purchase and distribute marketing/sales promotional items

Planning, Reporting, and Administration

• Submit weekly Sales report

• Plan, advise and consult with management for sales

• Conduct bi-annual competitive research

Communication

• Possess a strong understanding of the company and the services provided in order to effectively present the company to prospects and influencers

Move in process

• Manage the move in process

• Meet with the family on or before move in day to acquire community fee and review the move in packet

• Ensure that the unit is ready for move in

• Communicate to the maintenance coordinator any readiness needs

Leadership

• Acts in a professional manner, representing the values, philosophy, and character expected by the company.

• Creates a positive environment with high team member & resident satisfaction.