Sales Support Specialist

1 month ago

Abilene, United States Directors Investment Group Full time
Job DescriptionJob Description

Does this describe you? 

Dedicated.
Disciplined.
Different.
Helper of People. 

If so, let's talk

We are currently seeking a high energy, self-motivated individual to join our team as a Sales Support Specialist.

The Sales Support Specialist works closely to assist the Sales Executive team, Active Sales Managers, Sales Management team, and the Funeral Directors Life Marketing team to efficiently and effectively coordinate, analyze, organize, and report lead generation activity as well as any various tasks that are requested.

Key Qualifications/Requirements:

  • High school diploma or equivalent.
  • Intermediate excel skills recommended.
  • Higher education or experience in a similar field preferred. 
  • Completion of company training for a better understanding of company products, services, and polices. 
  • Strong phone, verbal, and digital communication skills. 
  • Excellent data entry and typing skills. 
  • Excellent organizational skills.  
  • Adaptability to different personality types. 
  • Customer focused. 
  • Ability to multi-task, set priorities, and manage time effectively. 
  • Commitment to company values. 

Essential Duties/Responsibilities:

  • Assist Active Sales Management team with all reporting and organizational needs to ensure they can perform their job duties to the best of their abilities.
  • Schedule and maintain reports for Sales Management team in Online Access.
  • Onboard agents to PipelineDeals CRM or an equivalent CRM system.
  • List view creation for Active Sales Managers and Select Producers in Pipeline CRM or an equivalent CRM system.
  • Coordinate leads through Pipeline CRM or an equivalent CRM system.
  • Perform routine data entry and other office supportive tasks.   
  • Establish and maintain a positive working relationship with Sales Managers, Select Producers, and coworkers to promote quality customer service. 
  • Provide support to Funeral Homes and Sales team for various products and services
  • Use personal judgement in order to provide the best service to our Funeral Home clients
  • Build creative solutions for process and procedure gaps that occur.


About Funeral Directors Life

             Funeral Directors Life offers an award-winning workplace that is truly one-of-a-kind. The company has been recognized with numerous workplace awards, including the prestigious FORTUNE magazine “Best Small & Medium Workplaces” List, the “Best Workplaces in Finance & Insurance” List, the “Best Workplaces for Millennials” List, and the “Best Workplaces in Texas” List. The company is also a winner of the top 100 “Best Companies to Work for in Texas,” published by Texas Monthly.

             Based in Abilene, TX, Funeral Directors Life offers a unique corporate culture and benefits that our employees love Founded on Christian principles of leadership through service, integrity, honesty, and respect, the company is dedicated to serving the funeral profession and helping funeral homes enhance their service to families in a rapidly changing marketplace. In fact, our mission is "to be known as the best, most-respected provider of service to the funeral industry."

             So, what makes Funeral Directors Life such a great place to work? We apply these same principles to how we treat our employees: offering excellent compensation, a fun, friendly, and supportive work environment, and more benefits and perks than we can mention; including employer-paid health coverage, 401 (k) matching, life insurance, an on-site clinic, a 24-hour fitness center, free fresh fruit and beverages, a corporate university, book studies, and many personal growth opportunities for mind, body, and soul.

An Equal Opportunity Employer.

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