Service/Maintenance Technician

1 week ago

Raleigh, United States Horizon Realty Advisors LLC Full time
Job DescriptionJob Description
Description:

Seeking a full-time Service Maintenance Technician for an apartment community. This is an exciting opportunity with a company that values their teammates and company culture. Rental housing discount available if living on site.


About Horizon

Horizon is a fast-growing property management company that owns and operates over 50 apartment communities nationwide. Horizon is based in Seattle and is ranked as one of the top 15 student housing operators. Their vibrant culture, passion for people over process, and innovative growth mentality make Horizon a top-tier company to work for. Horizon invests in their teammates through continued training and education to prepare their people for growth when the next opportunity arises. Horizon places a priority on their teammates' health and well-being which are reflected in their work/life balance, a rich benefits package, and wellness programs. Check out our careers page to learn more: https://www.horizonra.com/great-place-to-work/


Horizon's mission is to provide every client with unmatched service, respect, and integrity delivered with a sense of warmth, teamwork and company spirit.


Job Description

The Maintenance Technician reports to the Maintenance Supervisor and is responsible for assisting in all the property's maintenance needs, physical appearance, and service requests. The Maintenance Technician's primary responsibilities include assisting the Maintenance Supervisor with managing service requests, preventative maintenance, capital projects, turnover/make ready processes, and maintaining excellent resident relations through superior customer service. On call & some weekend availability required.


** Your job responsibilities are included but not limited to items listed below. At Horizon, we believe in teamwork and going above and beyond in our position to accomplish results.***


Requirements:

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Maintains positive resident relations through superior service.
  • Inspects the grounds, buildings and other community features various times throughout the day to identify, minimize and correct hazardous property conditions, liability concerns, and maintains exceptional property appearance in line with HRA standards.
  • Fulfills resident service requests in accordance with HRA policy while maintaining superior customer service.
  • Monitors service request turnaround time and responsiveness to ensure HRA standards are being met.
  • Performs unit inspections to determine move-in readiness after move-outs, and performs make ready processes prior to new resident move-in both throughout the year and during turn season.
  • Performs other turn related duties as assigned.
  • Lifts and works with heavy equipment as needed.
  • Promptly reports any safety or maintenance concerns to the Maintenance Supervisor.
  • Participates in the daily operations of the property.
  • Performs general maintenance and repairs for assigned equipment and facilities; including, but not limited to: plumbing, electrical, basic carpentry, heating & cooling and other building systems.
  • Assists the Maintenance Supervisor with in-house projects and/or capital projects as assigned.
  • Maintains preventative maintenance program that extends the life of the community while minimizing future repairs.
  • Performs Maintenance callbacks of assigned service requests.
  • Maintains well-organized and properly stocked maintenance shop while adhering to safety standards, OSHA guidelines, and while staying in line with the allotted budget.
  • Ensures consistency in dealing with residents on all matters. Complies with all federal, state, and local laws relating to Fair Housing.
  • Performs after hour and/or weekend "on call" duties as assigned.

COMPENSATION

We offer an excellent compensation packet including a very competitive salary (DOE), bonus potential, health, dental, and vision insurance, life insurance, disability insurance, 401k, paid time off, paid holidays, flexible spending account, HSA, etc.


Equal Opportunity Employer (EOE)


QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

  • EDUCATION
  • High school diploma or equivalent required
  • EXPERIENCE
  • A minimum of 1 year maintenance experience required
  • Maintenance experience in multi-unit complexes or hotels preferred
  • Experience with plumbing, electrical and HVAC preferred
  • HVAC Certification preferred
  • Mechanical background preferred
  • REQUIREMENTS
  • Good organizational and people skills
  • Knowledge of general carpentry and repair
  • Must be able to lift and work with heavy equipment
  • Ability to use hand tools and power tools
  • A valid driver's license, good driving record and proof of insurance is required
  • A passion to serve residents, parents, vendors, and colleagues





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