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Business Analyst

2 months ago

Austin, United States Robert Half Full time
Job DescriptionJob DescriptionWe are offering a long-term contract employment opportunity for a Business Analyst in Austin, Texas. The role primarily involves the utilization of specific skills like Atlassian Jira, CRM, Gap Analysis, Microsoft Excel, Microsoft Word, AB Testing, Agile Scrum, Business Process Functions, Business Requirement Document, and Claim Administration within the industry. The job function includes maintaining and improving business processes, providing technical solutions, and managing business requirements.

Responsibilities:

• Utilize Atlassian Jira and Agile Scrum methodologies to manage and track project progress.
• Conduct Gap Analysis to identify areas of improvement in business processes and propose effective solutions.
• Use Microsoft Excel and Word for data processing, analysis, and documentation.
• Implement AB Testing methods to optimize business strategies and processes.
• Manage CRM platforms to maintain customer relationships and enhance business operations.
• Develop and manage Business Requirement Documents to ensure business needs are adequately and accurately captured.
• Oversee claim administration activities to ensure accuracy and efficiency.
• Participate in business process functions to understand business requirements and provide technical solutions.
• Collaborate with various teams to ensure the successful implementation of business strategies and processes.
• Regularly update and maintain accurate customer records.• Proficiency in Atlassian Jira is required
• Expertise in CRM systems is essential
• Must have experience in Gap Analysis
• Proficient in Microsoft Excel and Microsoft Word
• Familiarity with AB Testing techniques is necessary
• Agile Scrum knowledge is a must
• Understanding of Business Process Functions is needed
• Ability to create and manage Business Requirement Documents
• Experience in Claim Administration is required
• Must be able to work in a fast-paced environment
• Excellent communication and problem-solving skills
• Strong analytical skills and attention to detail
• Ability to work in a team and independently
• Bachelor's degree in Business Administration or related field is required
• Proven experience as a Business Analyst or similar role.