PATIENT SERVICES LEAD

5 days ago


Hialeah, United States Morrison Healthcare Full time
Job DescriptionJob Description Morrison Healthcare

  • We are hiring immediately for a full time PATIENT SERVICES LEAD position.
  • Location: Palmetto General Hospital - 2001 West 68th Street, Hialeah, FL 33016 Note: online applications accepted only.
  • Schedule: Full time schedule. 5:30 am to 2:00 pm. Days may vary; more details upon interview.
  • Requirement: Previous patient service and food service experience in a healthcare setting is required.
  • Pay Range: $12.50 to $15.00

Make a difference in the lives of people, your community, and yourself. Join a culture of opportunity with Morrison Healthcare. Our careers are filled with purpose and empower you to transform healthcare experiences. Take a look for yourself at the Power of Food


Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 806 hospitals and healthcare systems. Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation's largest health systems for more than 65 years and leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Morrison has been recognized as one of Modern Healthcare's Best Places to Work in 2020 for the 8th time and was named a Top 125 Training Organization by Training Magazine in 2020 for the 9th time. Glassdoor also named Morrison a 2018 Best Places to Work and CEO Tim Pierce a 2019 Most Admired CEO. Morrison is a Compass One Healthcare operating division within Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 21,000 professional food service team members.

Job Summary

Patient Services Leads are responsible to coordinate patient meal service and special requests and needs for the Patient Dining Program. Ensure that Patient Dining Associates are adequately trained and that units are properly staffed to provide service. They are a huge part of creating a culture of comfort and compassion in the healthcare environment, taking care of patients’ special requests and nutritional needs.

Essential Duties and Responsibilities:

  • Oversees systems and processes to ensure that the strategic and operational objectives of the Patient Dining Program service are accomplished.
  • Supervise Patient Dining Associates and ensure they provide services that include helping patients make menu selections, assemble, and deliver/pick-up their meal trays.
  • Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections.
  • Interacts with nursing and evaluates on a daily basis patient meal selection, tray completion, tray delivery and tray retrieval process.
  • Is responsive to patients' needs at all times. Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures.
  • Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets or have a specific calorie count to manage.
  • Adhere to facility confidentiality and the patient’s rights policy as outlined in the facility’s Health Insurance Portability and Accountability Act (HIPAA) policies and procedures.
  • Complies with regulatory agency standards, including federal, state and JCAHO.
  • Follow Hazard Analysis Critical Control Point (HACCP) guidelines, a prevention based food safety system for meal assembly and distribution.
  • Comply with federal, state and local health and sanitation regulations, as well as department sanitation procedures.
  • Complete all daily, weekly or monthly reports as outlined in the Morrison Healthcare policies and procedures.
  • Conduct daily associate team meetings following Morrison’s branded GR8 Start Meeting guidelines and template.
  • Performs other duties as assigned.

Qualifications:

  • Ability to communicate and read documents such as safety rules, procedure manuals, and operation and maintenance instructions.
  • Aptitude for effectively operating hospital’s admission, discharge and transfer (ADT) system, and other computer-based systems, which manage patient care records.
  • The associate must occasionally lift and/or move up to 100 pounds, as well as maneuver and push food delivery carts. Reasonable accommodations can enable qualified individuals with disabilities to perform these essential functions.

BENEFITS FOR OUR TEAM MEMBERS

  • Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
  • Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
 

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. 

Applications are accepted on an ongoing basis. 

Morrison Healthcare maintains a drug-free workplace. 





  • Hialeah, Florida, United States BrightStar Care Full time

    About BrightStar CareBrightStar Care is a leading provider of home healthcare services, dedicated to delivering exceptional care to patients in their homes. As a Certified Nursing Assistant, you will be an integral part of our team, responsible for providing hands-on care to patients and promoting their overall well-being.This is a fantastic opportunity to...

  • Patient Care Advisor

    3 weeks ago


    Hialeah, United States ClareMedica Health Partners LLC Full time

    Position Title: Patient Care AdvisorLocation: Miami, FLDescription: At ClareMedica, exceptional is the standard.Driven by our purpose to enhance the lives of the seniors in the communities where we have the privilege to work, live, and play, the ClareMedica team is comprised of the brightest and best in their fields of expertise. From clinical excellence to...


  • Hialeah, Florida, United States The Terrace of Hialeah Full time

    About UsThe Terrace of Hialeah is a leading healthcare provider dedicated to delivering exceptional patient care and promoting a positive and supportive work environment for our staff. Our commitment to excellence has earned us a reputation as a trusted partner in the community.Job OverviewWe are seeking highly skilled Certified Nursing Assistants (CNAs) to...


  • Hialeah, United States Morrison Healthcare Full time

    Job DescriptionJob Description Morrison Healthcare We are hiring immediately for a full time PATIENT DINING ASSOCIATE position.Location: Palmetto General Hospital - 2001 West 68th Street, Hialeah, FL 33016 Note: online applications accepted only.Schedule: Full time schedule. 6 to 12-hour shifts Monday - Friday, alternating weekends. Hours may vary; more...


  • Hialeah, Florida, United States Canon Solutions America Full time

    **About the Opportunity:**We are seeking a highly motivated and experienced Senior Account Executive to join our Workplace Technologies & Services team at Canon Solutions America. As a key member of our sales team, you will be responsible for driving sales results and consistently achieving individual and team revenue goals by promoting the benefits of our...


  • Hialeah, Florida, United States Morrison Healthcare Full time

    About the JobMorrison Healthcare, a leading national food and nutrition services company, is seeking a skilled Food Service Utility to join its team. This part-time position offers an exciting opportunity to work in a dynamic environment and contribute to the well-being of patients and healthcare professionals.


  • Hialeah, Florida, United States Catholic Health Services Full time

    Job Summary:Catholic Health Services seeks a compassionate and skilled Hospice Aide/CNA to provide exceptional care to patients and their families in a hospice setting. As a Hospice Care Specialist, you will work collaboratively with our interdisciplinary team to deliver personalized support and services to meet the unique needs of each patient.About the...


  • Hialeah, Florida, United States Pincho Hialeah Full time

    Salary and BenefitsWe offer a competitive salary of $45,000 per year, paid time off, health, dental and vision insurance, and a free meal while working. Additionally, you'll have opportunities for growth and training & personal development to enhance your skills and knowledge.


  • Hialeah, Florida, United States Catholic Health Services Full time

    At Catholic Health Services, we are seeking a compassionate and skilled Hospice Aide to join our team. This is a full-time position with varied shifts, including day and night rotations. The successful candidate will provide essential care and support to hospice patients and their families in the comfort of their own homes.About the RoleThis is a rewarding...


  • Hialeah, Florida, United States TeamHealth Full time

    Founded by anesthesiologists, TeamHealth Anesthesiology uniquely understands the needs and expectations of anesthesiologists and Certified Registered Nurse Anesthetists (CRNAs). With a solid reputation among the provider community, we have partnered with top-notch clinicians to create stable groups for hospital clients and communities. Our goal is to advance...


  • Hialeah, Florida, United States MD Now Full time

    We are seeking a skilled Radiology Technologist to join our team at MD Now urgent care. With a focus on delivering high-quality patient care, this role is perfect for individuals who thrive in fast-paced environments and are passionate about making a positive impact.Job DescriptionThe ideal candidate will possess excellent communication skills, be able to...


  • Hialeah, Florida, United States National Foot Centers LLC Full time

    Job OverviewNational Foot Centers LLC, a medical facility in Tamarac, FL, seeks an attentive and reliable medical assistant to join our team of six.We are committed to delivering exceptional patient care and require someone with strong administrative skills, attention to detail, and the ability to work effectively in a fast-paced...


  • Hialeah, Florida, United States Convergence Medical Staffing Full time

    Job Overview: Director of Cardiovascular Services at Kendall Regional Medical CenterThis is a challenging and rewarding opportunity for a Senior Registered Nurse to lead the Cardiovascular Services team at Kendall Regional Medical Center in Miami, Florida.Key Responsibilities:Provide leadership and oversight to the Cardiovascular Services teamDevelop and...


  • Hialeah, Florida, United States ClareMedica Health Partners LLC Full time

    Job OverviewWe are seeking a highly motivated and results-driven Patient Care Liaison Representative to join our team at ClareMedica Health Partners LLC. As a key member of our sales and outreach team, you will be responsible for educating seniors and their caregivers about our comprehensive healthcare services.


  • Hialeah, Florida, United States Morrison Healthcare Full time

    About the RoleWe are seeking a skilled Customer Service Specialist to join our team at Morrison Healthcare. This is a part-time position that requires strong communication and interpersonal skills.Key ResponsibilitiesOperate Point of Sale systems to process customer transactions accurately and efficiently.Prepare and serve food and beverages to customers in...


  • Hialeah, Florida, United States Summit Strive Consulting Full time

    Job Title: Fundraising Events Team LeadWe are seeking a dynamic individual to join our team as a Fundraising Events Team Lead. This role will involve setting up and executing community-based outreach events, maintaining professionalism in conversation and demeanor, practicing and delivering campaign pitches during special events, gaining insight into the...

  • Registered Nurse

    4 days ago


    Hialeah, Florida, United States Larkin Community Hospital Full time

    About the RoleWe are currently hiring for a Full-Time Registered Nurse to work in our healthcare facility. As a member of our team, you will have the opportunity to make a meaningful difference in the lives of our patients.The successful candidate will have a strong background in nursing and be able to communicate effectively with patients and...


  • Hialeah, United States Mount Sinai Medical Center Full time

    Patient Access Representative - Hialeah Emergency Department - Flexible days rotated weekends - Spanish preferred 2 NIGHTS7PM – 730AM (24 hours) 1 DAY 7AM – 1130PM(16 hours) 40 hours  Base Salary plus bonus! As Mount Sinai grows, so does our legacy in high-quality health care. Since 1949, Mount Sinai Medical Center has remained...


  • Hialeah, Florida, United States The Ward Law Group, PL Full time

    Job OverviewThe Ward Law Group, a top-ranked personal injury law firm, seeks an experienced Customer Service Manager to lead our centralized team. This pivotal role is crucial to achieving our firm's goal of delivering exceptional client satisfaction and maximizing compensation for injury claims.Key ResponsibilitiesDevelop and implement standards for client...


  • hialeah, United States Nesco Resource Full time

    A rapidly growing national manufacturer in Hialeah, FL is on the hunt for an Electromechanical Service Technician! This is a 6 month contract opportunity.Join a successful and innovative company to be a part of new and exciting global initiatives. Those with automotive, electrical, aviation, mechanical, or military skills and/or background please apply....