Operations Analyst III

4 days ago


Chicago, United States Robert Half Full time
Job DescriptionJob Description

We are offering a long term contract employment opportunity for an Operations Analyst III in various hubs. This role will be pivotal in supporting our integrations with CoStar and Serraview, involving vendor management, system administration, and heavy troubleshooting. The position will also include participation in integration projects and management of data governance requests, which may involve research and resolution.


Job Opening: Applications Analyst II, Real Estate Technology Enablement

Location: Multiple Locations. Please see below.


Job Overview:

Join our dynamic Technology Enablement team in the Real Estate sector as an Applications Analyst II. Primary responsibilities include support for systems such as Serraview, CoStar, and REMS+/REWS with functions including Vendor Management, Lite System Administration, Data Governance, ticket processing, and integration monitoring. Additionally, you will troubleshoot data issues and occasionally facilitate new project work. Moreover, you might need to coordinate approvals from our Transactions Team for enhancement requests and data updates.

Key Responsibilities:

  • Management of system vendors, including handling enhancement requests, renewals, and escalation of issues.
  • Participation in Data Governance and ticket processing.
  • Monitoring system integrations and troubleshooting of data problems.
  • Facilitation of new project work for systems when necessary.

Preferred Qualifications:

  • A minimum of 5+ years experience in project management, business analysis or a similar role.
  • Strong experience and knowledge of Vendor Management.
  • Highly skilled in understanding data connections, data mapping, and system integrations.
  • Ability to use spreadsheets for data loading tasks.
  • Experience with Serraview (space planning) and CoStar (leasing) utilities is a must.
  • Moderate-level experience in CRM Platforms.

Additional Details:

  • Role requires presence in the office 4 days per week.
  • Worker must be located near the following hubs:
  • Atlanta, Georgia
  • Indianapolis, Indiana
  • Dallas TX
  • Chicago, Illinois
  • Irvine, CA:
  • Interview Process: Two rounds of interviews, each 45 minutes in length.


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