File Clerk

Job DescriptionJob DescriptionWe are inviting a File Clerk to join our team based in Diamond Bar, California. This role offers a contract with the potential for a permanent position. As a File Clerk, you will be expected to handle various tasks, including filing, light administrative support, and potentially collections. Your responsibilities will also include responding to inbound calls, using various software systems, and carrying out clerical duties.

Responsibilities:
• Organize, store, and retrieve files as needed.
• Provide light administrative support across various departments.
• Potentially assist in collections and financial processes.
• Respond to inbound calls and correspondences professionally and efficiently.
• Use software systems such as Adobe Acrobat, Epic Software, IBM AS/400, and A-Systems proficiently.
• Conduct bank runs and handle related financial tasks.
• Create and maintain charts and graphs as part of regular reporting.
• Ensure all clerical duties are completed accurately and on time.
• Use ADP - Financial Services to manage and monitor customer accounts.
• Take responsibility for maintaining accurate customer credit records.• Position requires at least 1 year of experience working as a File Clerk or in a similar role.
• Proficiency in using Adobe Acrobat is necessary.
• Experience with ADP - Financial Services software is essential.
• Familiarity with A-Systems software is required.
• Knowledge of Epic Software is a must.
• Proficiency in IBM AS/400 is desired.
• Experience with About Time software is required.
• Ability to handle and manage answering inbound calls is necessary.
• Ability to create and interpret charts and graphs is a must.
• Proficiency in performing clerical duties such as filing, typing, and managing correspondence is essential.

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