Web Administrator

4 days ago

Woodbridge, United States Robert Half Full time
Job DescriptionJob Description

Responsibilities:

• Oversee the management and maintenance of websites, ensuring optimal accessibility, functionality, and security.

• Develop comprehensive documentation for web hosting services, such as setup guides, user manuals, and configuration instructions.

• Create and maintain a knowledge base with articles, FAQs, and troubleshooting guides.

• Work in collaboration with hosting providers to document details of each website, access, and support.

• Handle the renewal of SSL certificates and domain names.

• Conduct regular backups and recovery procedures to safeguard data.

• Provide technical support and troubleshooting assistance to resolve any web-related issues.

• Respond promptly and effectively to incidents, service requests, and problem tickets.

• Document issues and their resolutions for future reference.

• Communicate effectively with stakeholders, providing updates on system status and projects.

• Generate reports on server performance, security incidents, and other key metrics.

• Keep meticulous records of changes, updates, and maintenance activities.

• Collaborate closely with IT, marketing, and content creators to align web strategies with organizational goals.

• Proficiency in website administration and maintenance
• Comprehensive understanding of website structure and functionality
• Experience with SSL certificates and their implementation
• Knowledge in web hosting services and technologies
• Ability to troubleshoot and resolve website-related issues promptly
• Familiarity with website security measures and protocols
• Ability to coordinate with different teams for website updates and improvements
• Experience with website optimization for improved performance and load times
• Excellent problem-solving skills and attention to detail
• Strong communication skills to effectively convey technical information to non-technical stakeholders.

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