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![TEKsystems](https://media.trabajo.org/img/noimg.jpg)
Hardware Technician
2 weeks ago
TEKsystems is seeking IT professionals to join a team of Datacenter Technicians at large multi-year datacenter project in Goodyear, AZ. Please send resume and contact information to hgump @ teksystems.com (no spaces) for immediate response. Thank you in advance for your interest and outreach on the following,
Must Haves
· Experience working in a datacenter
· Experience working on server tickets
· A+ Certification(s)
Job Duties
· Break/Fix & troubleshooting of ZT HW in Microsoft Datacenters
· May be responsible for cabling, working with routers, working with switches
· Installing/troubleshooting servers
· Looking for someone with customer service experience and someone who can work with little guidance - being a self-starter
· Respond to service tickets for ZT servers in customer datacenters in a timely manner
· Keep parts lockers up to date and properly stocked at all times
· Troubleshoot and triage server failures to determine the most efficient path to getting a server back online for the customer
· Track server fleet health and validate that ZT is always exceeding customer requirements for total servers online
· Provide consistent, detailed feedback to the ZT engineering team on failures, serviceability of servers, and integration with the datacenter
· Apply firmware and BIOS updates as needed using ZT engineering-approved tools
· Comply with all datacenter safety, security, and operational protocols consistently
· Be an outstanding representative of ZT Systems at all times