QUALITY ENGINEERING TECHNICIAN

3 days ago


Laguna Hills, United States York Employment Services, Inc. Full time
Job DescriptionJob DescriptionResponsibilities

Initiate complaints and assess Medical Device Reporting (MDR) reportability.

Adhere to the complaint handling process and related Quality System procedures under close supervision.

Conduct complaint investigations by following established job aids and procedures, including sample evaluation (handpiece and console), sample receiving, reviewing complaint records (such as DHRs, service calls, and RIFs), and performing root cause analysis.

Oversee the Complaints Lab, including coordinating the calibration of equipment/tools, ensuring lab cleanliness and supply maintenance, organizing returned samples, and managing disposal processes.

Collaborate cross-functionally with Engineering, Operations, and Quality Control as needed.
Ensure compliance with Quality System procedures and company policies.

#YORKPRI

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