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Territory Manager

2 weeks ago

Baltimore, United States Soleo Health Inc Full time
Job DescriptionJob DescriptionDescription:

Soleo Health is seeking a Territory Manager to support our Baltimore, MD and Washington, D.C. market area. Join us in Simplifying Complex Care


Soleo Health Perks:

  • Competitive Wages
  • 401(k) with a Match
  • Auto Allowance & Mileage Reimbursement
  • Referral Bonus
  • Paid Time Off
  • Great Company Culture
  • Paid Parental Leave Options
  • Affordable Medical, Dental, & Vision Insurance Plans
  • Company Paid Disability & Basic Life Insurance
  • HSA & FSA (including dependent care) Options
  • Education Assistance Program


This Position:

The Territory Manager is responsible for consultative physician office sales, industry networking, and customer service for all IG and Specialty therapies offered by the Company. The Territory Manager will develop and execute the strategic market plan to achieve the business objectives and budget expectations for their Sales Territory. Responsibilities Include:

  • Develops new accounts and services existing accounts, obtains new business, by planning and organizing daily work schedule to call on existing or potential referral sources or customers
  • Educating patients and physician referral sources about the products and services offered by the Company
  • Maintains frequent value added contact (via telephone and in person) with existing and new customers to introduce Company services, evaluate customer needs and encourage patient loyalty
  • Actively engages in continuous learning and is viewed as an industry expert and trusted advisor to patients and customers
  • Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
  • Recommends changes in products, service, and policy by evaluating results and competitive developments
  • Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses through the Company Field Automation System
  • Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management
  • Participates in community and professional organizations to increase company visibility and to achieve sales and profit goals
  • Creates a comprehensive personal results driven strategy in order to meet or exceed established patient recruitment and retention goals.
  • Leverages understanding of the healthcare market and relies on interpersonal relationship building skills to effectively recapture former patients and bring them back on service
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
  • Analyzes gross profit factors, market conditions, business volume and mix, competition and operational cost requirements
  • Negotiates contracts with referral sources, third party payors, government agencies and ensures effective service, under corporate supervision
  • Assisting in the development of the annual marketing plan for Company.
  • Completing and submitting required reports/documents in a timely manner
Requirements:
  • Bachelors Degree or the equivalent industry experience.
  • High school diploma (or equivalent) required.
  • Minimum of five (5) years health care experience including three (3) years in a sales or customer advocate role.
  • Broad knowledge of healthcare, specialty pharmacy and infusion sales and customer service experience.
  • Driven to produce results, works independently, self-starter, team player, communicates effectively with internal team members, problem solver, and passion to make a difference.
  • Customer Service, Motivation for Sales, Meeting Sales Goals, Closing Skills, Territory Management, Prospecting Skills, Negotiation, Self-Confidence, Product Knowledge, Presentation Skills, Client Relationships


About Us: Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference


Soleo’s Core Values:

  • Improve patients’ lives every day
  • Be passionate in everything you do
  • Encourage unlimited ideas and creative thinking
  • Make decisions as if you own the company
  • Do the right thing
  • Have fun


Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture.

Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor.


Keywords: Infusion, Sales, liaison, travel