Onsite Call Center Professional

4 days ago

Johnstown, United States Qualfon Full time
Job DescriptionJob Description

Qualfon is hiring experienced Sales Representatives to field inbound communication from our client's customers and close the sale.

Please note in this position; you must be able to work on-site at 1003 Broad St Johnstown, PA 15906

Our Mission:

Qualfon’ s mission is to help as many individuals as possible pursue their total vocation, create and an ever-growing number of career development opportunities, and be the partner of choice for all our clients.

· Further your education and earn a college degree through our Qualfon University scholarship program

· FREE access to personal and professional support through the Qualfon Care Coaches’ program

· Medical, dental benefits, vision and life & accident insurance for full-time employees

· Competitive wages

· Opportunities to earn additional income through incentives

· Paid time off

· We lead by example to ensure our amazing team members and supervisors embrace and live the Qualfon Mission & Values

· Qualfon is dedicated to ensuring all team members have Fun@Work

What we are looking for:

Call Center Sales Professionals to field inbound calls with customers regarding mobile devices and plans. Professionals with the ability to close the sale through demonstrating features and benefits of our products and services.

Do you have great typing skills? Do you thrive on multi-tasking? Do you love helping others?

Our elite client demands the best Join our team where excellence and high performance are recognized

We are an inbound chat sales center - which means that customers are contacting you for assistance with purchasing a product or service Doing Sales means simply answering chats and helping the customer to decide what products and services they need

Fantastic Bonus and Commission earning opportunities

Qualfon is a great place to work, grow and develop your career Come partner with our Qualfon family.

What you will be doing:

Meet and exceed Sales expectations

Highly driven to reach the incentives through achieving sales targets.

Be energized and thrive in a fast-paced, high energy, and fun environment

Care for your customers by finding out additional needs, and placing orders for any desired services or products

Maintain composure in challenging situations and employ a diplomatic approach to achieve effective resolution.

What skills you will need:

· GED or High School Diploma required

· Sales skills

· Minimum one-year previous sales/customer service experience required

· One year of call center experience strongly preferred

· Typing speed of 35 WPM with 90% accuracy required

· Ability to multi-task efficiently

· Computer knowledge in Windows-based application required

· Strong ability to communicate both verbally and in writing

· Manages emotions and maintains positive energy

· Passion for meeting or exceeding performance goals

**Veterans encouraged to apply

Job Type: Full-time

Salary: $16.00 per hour

EQUAL OPPORTUNITY STATEMENT QUALFON is an equal opportunity employer. QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information (including testing and characteristics), marital status, ancestry, status as a covered veteran, uniformed servicemember status and any other characteristic protected under applicable federal, state or local law.

Qualfon is an equal employment opportunity employer. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability.

Contact qualfon-dialogdirectrecruiting@qualfon.com to discuss reasonable accommodations.

Company DescriptionOur Mission & Values:
Qualfon’s mission is to help as many people as possible pursue their total vocation—as individuals and as members of society—by creating an ever-growing number of job opportunities as we strive to become the outsourcer of choice for our clients.Company DescriptionOur Mission & Values:\r
Qualfon’s mission is to help as many people as possible pursue their total vocation—as individuals and as members of society—by creating an ever-growing number of job opportunities as we strive to become the outsourcer of choice for our clients.

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