Sr. Billing Manager

1 month ago

Roanoke, United States Robert Half Full time
Job DescriptionJob Description

We are in search of a Sr. Billing Manager to join our client's IT Software team located in Westlake, TX. As a Sr. Billing Manager, you will be responsible for overseeing our billing operations, collaborating with various teams, and implementing strategic initiatives to enhance the efficiency of our billing processes. Send resumes to Lauren McDowell at Robert Half.


Responsibilities:

• Collaborate with IT and finance teams to implement system upgrades and enhancements that improve billing operations.

• Establish key performance indicators (KPIs) to measure the effectiveness and accuracy of billing processes.

• Evaluate current billing processes, identify inefficiencies, and implement best practices for enhanced accuracy and efficiency.

• Collaborate with Account Management and Sales teams to understand customer needs and ensure timely and accurate billing.

• Lead and mentor the billing team, fostering a culture of excellence, accountability, and continuous improvement.

• Ensure billing operations comply with relevant regulations, internal policies, and contractual obligations.

• Identify potential risks in the billing process and develop strategies to mitigate those risks.

• Develop and implement strategic initiatives to optimize billing processes that align with overall financial and operational goals.

• Monitor and report on billing performance, providing insights and recommendations to senior management.

• Serve as a key partner to Account Management and Sales teams to address customer inquiries, resolve billing disputes, and enhance overall customer satisfaction.

• A minimum of 7 years of experience in a similar role within the IT Software industry

• Proficiency in accounting software systems

• 3+ years in a managerial position within billing

• Comprehensive knowledge of accounting functions

• Experience implementing a billing system is preferred

• Demonstrated experience in billing

• Familiarity with billing functions and software

• Bachelor's degree in Accounting, Finance, or a related field is required

• Strong leadership skills

• Experience with NetSuite, D365, Oracle, and Dynamics AX

• Ability to lead and manage a team effectively

• Excellent communication and interpersonal skills.

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