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Insurance Collector II
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Insurance Collector
2 months ago
ORGANIZATIONAL COMMITMENT
A strong commitment to the University Health mission to improve the good health of the community through high quality compassionate patient care, innovation, education and discovery. Supports the strategic vision and values of the organization. A devotion to patient care, always attentive, kind and helpful without exception and wise in the use of University Health resources. A personal commitment to treat all University Health customers with courtesy, dignity, respect and professionalism and adherence to the University Health Commitment to Service Excellence behaviors and standards.
POSITION SUMMARY/RESPONSIBILITIES
The Insurance Collector I is responsible for performing follow-up on outstanding patient accounts which includes reviewing payer websites and performing phone calls to establish payment or denial timelines. The insurance collector will review their assigned Epic account workqueues and process correspondence requests by payers and third-party associates. Responsible for reviewing accounts to ensure accurate billing and reimbursement. Identify payer issues affecting payment delays. The Insurance Collector must understand payer contracts and fee schedules.
EDUCATION/EXPERIENCE
High School graduate or equivalent is required. Strong attention to detail, capacity to manage multiple tasks and prioritize effectively. Must possess strong interpersonal and communications skills.
