Scheduling Program Manager-Kent Area

2 weeks ago

Tacoma, United States Redwood Family Care Network Full time
Job DescriptionJob Description

JOB TITLE: Scheduling Program Manager - Supported Living Services

REPORTS DIRECTLY TO: Area Director

Location: Kent Area

DEPARTMENT:  Residential          

CLASSIFICATION: Non - Exempt      

DAYS/HOURS: M-F 8:00 -4:00pm

Pay Rate: $28-$30

 

Are you looking for a career opportunity or change? Do you enjoy making a positive, long-lasting impact in people’s lives? If you said YES, then you may be who we are looking for 

Redwood Family Care Network is an innovative leader in delivering person-centered home and community-based services to individuals with intellectual and developmental disabilities. Our Mission is to provide World Classperson-centered services, supports and advocacy for individuals in positive and life-enriching environments.Redwood Family Care Network takes a ZERO tolerance stance on abuse and neglect. Any allegations will be reported to the proper authorities. We are committed to the Health and Safety of the individuals we support. Our employees share a passion for making a positive impact in the lives of others. We are looking for individuals who share our Mission, Vision, and Core Values.  All applicants are subject to a background check. Once a conditional offer is made and a background check has been completed, if Redwood Family Care Network is concerned about a conviction that is directly related to the job, we reserve the right to withdraw the offer of employment. 

 

SUMMARY

The Scheduling Program Manager is a critical team member that ensures appropriate staffing coverage for our clients with intellectual and developmental disabilities.  The amount of staffing coverage is dependent on each individual’s specific needs as it relates to their behavior, medical, and home living skills. 

This role is specifically intended to provide direct support to the Washington State supported living program. "Supported living" means instruction, support, and services provided by service providers to clients living in homes that are owned, rented, or leased by the client or their legal representative.  Many clients require 24-hour care and support.  The Scheduling Program Manager ensures that this care and support is in place.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Coordinates and schedules all employee coverage for shifts, leave, vacation, etc. 

  • Maintains updated schedules and agency phone list 

  • Ensures scheduled employees have met minimum training requirements before working alone with clients. Including site and client specific program orientation 

  • Provides supervision and training of House Managers and support staff on timesheet and mileage chart completion, leave policy, inexcusable absences. 

  • Creates monthly payroll reports ensuring accuracy of hours/mileage reported 

  • Ensure employee compliance with attendance related policies. Updates attendance tracking spreadsheet 

  • Provides support for Program Directors and Managers as needed including providing schedule updates for on call managers. 

  • Builds and maintains rapport with clients and programs

  • Maintains and updates staffing spreadsheets in the drive for each program

  • Follows all agency policies and procedures 

  • Has extensive knowledge of WAC’s and DSHS policies related to residential services 

  • Acts as Crisis On-Call Responder when designated 

  • Attends team meetings and training as required 

  • Acts as a positive role model. Treats clients with dignity and respect 

  • Communicates and coordinates with outside agencies for the benefit of the clients  

  • Other duties as assigned.  

PREFERRED SKILLS

  • Ability to identify potential areas of compliance vulnerability and risk, assists in developing/implementing corrective action plans for resolution of problematic issues, and provides general guidance on how to avoid or deal with similar situations in the future. 

  • Knowledge of EHR system (currently using Therap) 

  • Experience with medications and medical information for vulnerable populations. 

  • Ability to act as an independent review and evaluation body to ensure that compliance issues/concerns within the organization are being appropriately evaluated, investigated and resolved. 

  • Ability to build great working relationships with employees and communicate effectively. 

  • Ability to write reports, business correspondence, and procedure manuals. 

  • Ability to calculate figures and amounts. Knowledge of computer spreadsheet programs, word processing software, and the ability to learn new programs effectively. 

WORK ENVIRONMENT

  • Half of the work environment for this position is a fast paced work environment that requires multitasking, working under pressure, self directed and frequent interruptions.

  • Half of the work is done in the field, including driving to client’s homes in multiple counties and cities. 

  • Must be able to lift and/or transfer a minimum of 50 pounds.

  • Frequently required to talk and hear. Quiet to moderate noise level in work environment.

  • Often required to sit for long periods of time, use hands and fingers to handle documents. 

  • While performing the essential functions of this job, the employee will be exposed to clients who may ask inappropriate personal questions, display socially unacceptable behaviors, use profanity and sexually explicit phrases, make insulting remarks or threats, and exhibit defiance, dishonesty, and assaultive behaviors. 

EDUCATION AND/OR EXPERIENCE

  • Experience working with DDA/RCS, policies and procedures and working with IDD clients 

  • Two years specialized training emphasizing Social Services, at least three years’ experience working within a business, social services, or educational setting. 

 

LIMITATIONS AND DISCLAIMER

  • The above job description is meant to describe the general nature and level of work being performed; it is not intended as an exhaustive list of all duties, responsibilities and required skills for the position. Employees will be required to follow any other job-related instructions and to perform other duties requested by their supervisor in compliance with Federal and State Laws. 

  • Requirements are representative of minimum levels of knowledge, skills and/or abilities necessary to perform each duty proficiently. Continued employment remains on an “at-will” basis. 



PandoLogic. Keywords: Assisted Living Manager, Location: Puyallup, WA - 98373 , PL: 595275877

  • Scheduling Program Manager-Kent Area

    2 weeks ago

    Tacoma, United States Redwood Family Care Network Full time

    Job DescriptionJob DescriptionJOB TITLE: Scheduling Program Manager - Supported Living Services REPORTS DIRECTLY TO: Area Director Location: Kent AreaDEPARTMENT:  Residential           CLASSIFICATION: Non - Exempt       DAYS/HOURS: M-F 8:00 -4:00pm Pay Rate: $28-$30 Are you looking for a career opportunity or change? Do you enjoy making a...

  • House Manager-Kent WA

    2 weeks ago

    Tacoma, United States Redwood Family Care Network Full time

    Job DescriptionJob Description:Changing Lives Shaping The Future House Manager-Now Hiring in Kent WA Job Title: House ManagerHourly Rate: $25.00-$28.00Shifts Needed: AM ShiftJob Status: Full Time Work Hours: Monday-FridayWork Locations: Kent Area Redwood Family Care Network/Sails Washington is an innovative leader in delivering person-centered home and...

  • House Manager-Kent WA

    4 weeks ago

    Tacoma, United States Redwood Family Care Network Full time

    Job DescriptionJob Description:Changing Lives Shaping The Future House Manager-Now Hiring in Kent WA Job Title: House ManagerHourly Rate: $25.00-$28.00Shifts Needed: AM ShiftJob Status: Full Time Work Hours: Monday-FridayWork Locations: Kent Area Redwood Family Care Network/Sails Washington is an innovative leader in delivering person-centered home and...

  • Per Diem Direct Support Professional-Kent Area

    2 months ago

    Tacoma, United States Redwood Family Care Network Full time

    Job DescriptionJob DescriptionChanging Lives Shaping The FutureJob Title:  Direct Support Professional Job Area:  Kent AreaJob Shift: Varies  Job Schedule: Per-Diem  Mission Statement:Redwood Family Care Network is an innovative leader in delivering person-centered home and community-based services to individuals with intellectual and developmental...

  • Per Diem Direct Support Professional-Kent Area

    2 weeks ago

    Tacoma, United States Redwood Family Care Network Full time

    Job DescriptionJob DescriptionChanging Lives Shaping The FutureJob Title:  Direct Support Professional Job Area:  Kent AreaJob Shift: Varies  Job Schedule: Per-Diem  Mission Statement:Redwood Family Care Network is an innovative leader in delivering person-centered home and community-based services to individuals with intellectual and developmental...

  • Program Manager

    3 weeks ago

    Tacoma, United States Premier Solutions HI, LLC Full time

    Job Purpose The Program Manager is responsible for the overall management of the IT & Support Services contract at JBLM. The role includes overseeing day-to-day project activities, ensuring adherence to contract requirements, and delivering high-quality services within scope, schedule, and budget constraints. The Program Manager communicates with...

  • Amazon DSP

    1 week ago

    Tacoma, United States Amazon DSP Driver Full time

    Title:  Amazon DSP Delivery Driver - at least $23.25/ hour, Kent, WA, DWA6 Location: 22001 84th Ave S, Kent, WA 98032, USA Compensation: At least $23.25/hour, with potential opportunity for overtime and benefits Amazon DSPs (Delivery Service Partners) are looking for delivery driver associates to deliver packages to customers! DSPs are independent, small...

  • CDL-A Intermodal Truck Driver

    3 weeks ago

    Tacoma, United States Forward Full time

    Job Description: CDL-A Intermodal Owner Operator - Average Weekly Gross: $3,000 - $5,000 / Week Looking for an intermodal career with great weekly pay, a dependable schedule, and less hassle? Forward is hiring Class A CDL Owner Operators in the Kent, WA area to run local/regional intermodal routes between rail yards and our customers. Drive with Forward: ...

  • CDL-A Intermodal Truck Driver

    3 weeks ago

    Tacoma, United States Forward Full time

    Job Description: CDL-A Intermodal Owner Operator - Average Weekly Gross: $3,000 - $5,000 / Week Looking for an intermodal career with great weekly pay, a dependable schedule, and less hassle? Forward is hiring Class A CDL Owner Operators in the Kent, WA area to run local/regional intermodal routes between rail yards and our customers. Drive with Forward: ...

  • Self-Storage Area Manager

    4 weeks ago

    Tacoma, Washington, United States Spartan Investment Group Full time

    Job DescriptionAt Spartan Investment Group, our mission is to drive growth through real estate investments. We achieve this by identifying value-add opportunities and providing solid returns to our investors. Our goal is to create lasting wealth for everyone we work with.We focus on self-storage and RV park projects, capitalizing on great deals in other...

  • Self-Storage Area Manager

    3 weeks ago

    Tacoma, United States Spartan Investment Group Full time

    At Spartan Investment Group our mission is to Improve lives through real estate. We do this by finding value-add and opportunistic investments offering solid returns to our investors, providing an opportunity to grow for our partners, and creating lasting wealth for everyone with whom we conduct business. We specifically focus on self-storage (FreeUp...

  • Self-Storage Area Manager

    3 weeks ago

    Tacoma, United States Spartan Investment Group Full time

    At Spartan Investment Group our mission is to Improve lives through real estate. We do this by finding value-add and opportunistic investments offering solid returns to our investors, providing an opportunity to grow for our partners, and creating lasting wealth for everyone with whom we conduct business. We specifically focus on self-storage (FreeUp...

  • Dance and Arts Program Manager

    4 weeks ago

    Tacoma, Washington, United States YMCA of Pierce and Kitsap Counties Full time

    Job SummaryThe YMCA of Pierce and Kitsap Counties is seeking a highly skilled and experienced Dance and Arts Director to join our team. As a key member of our organization, you will be responsible for planning and delivering programming that supports new, emerging, and existing arts programs.Key ResponsibilitiesProvide leadership for arts programming,...

  • Dance and Arts Program Manager

    4 weeks ago

    Tacoma, Washington, United States YMCA of Pierce and Kitsap Counties Full time

    Job Title: Dance and Arts DirectorThe YMCA of Pierce and Kitsap Counties is seeking a highly skilled and experienced Dance and Arts Director to join our team. As a key member of our organization, you will be responsible for planning and delivering programming that supports new, emerging, and existing arts programs.Key Responsibilities:Provide leadership for...

  • Sheet Metal Fabricator

    4 weeks ago

    Tacoma, Washington, United States TruFit Staffing, Inc. Full time

    Job DescriptionWe are seeking a skilled Sheet Metal Fabricator to join our team at TruFit Staffing, Inc. in Kent, WA. In this position, you will be responsible for cutting, bending, shaping, and assembling metal materials with precision and quality.Key Responsibilities:Operate machinery to cut, shape, and form metal sheets.Read and interpret blueprints and...

  • Addictions Program Manager

    3 weeks ago

    Tacoma, United States Puyallup Tribal Health Authority Full time

    Job Type Full-time Description PUYALLUP TRIBAL HEALTH AUTHORITY, located in Tacoma, Washington is seeking an Addictions Program Manager. "It is the mission of the Puyallup Tribal Health Authority to provide quality healthcare and promote wellness in a culturally appropriate manner."We offer an outstanding workplace, competitive market-based salary, and...

  • Senior Program Manager

    3 weeks ago

    Tacoma, United States Infoblox Full time

    Description It's an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazine's Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are...

  • Environmental Program Manager

    4 weeks ago

    Tacoma, Washington, United States City of Tacoma WA Full time

    Job SummaryWe are seeking a highly skilled Environmental Program Manager to join our team at the City of Tacoma WA. As a key member of our organization, you will be responsible for managing and coordinating our environmental programs, ensuring compliance with Federal Energy Regulatory Commission (FERC) regulations and guidelines.Key Responsibilities:Develop...

  • Area Sales Manager for Fuel Growth

    4 weeks ago

    Tacoma, Washington, United States Élan Partners Full time

    Job Title: Area Sales Manager for Fuel GrowthJob Summary:We are seeking an experienced Area Sales Manager to join our team at Élan Partners. The ideal candidate will possess strong business acumen, excellent communication and relationship-building skills, and a passion for growth.Responsibilities:Develop and implement a sales plan tailored for prospects...

  • Program Aide

    1 week ago

    Tacoma, United States The Salvation Army Northwest Division Full time

    Description DEPARTMENT: JARVIE MEMORIAL FAMILY LODGE UNIT: Tacoma Citadel Corps POSITION TITLE: JMFL Program Aide - Part-Time (25 hours) COMPENSATION: $18.00 per hour REPORTS TO: Director of Social Services GENERAL STATEMENT: The Salvation Army is a branch of the Christian Church and the ultimate goal of all programs is spiritual regeneration of all people....