Senior Solution Architect

4 weeks ago

Plano, United States W3Global Inc Full time
Job DescriptionJob Description

Senior Solution Architect (AI/ML)

Job Overview:

We are seeking a highly skilled and experienced Senior Solution Architect with a focus on building AI/ML-based solutions. The ideal candidate will play a critical role in designing and implementing AI-driven solutions across our omnichannel platforms to eliminate/reduce human interaction. This role requires a conceptual understanding of AI technologies, with the goal of personalizing user experiences.

Key Responsibilities

· Led the design of AI-based solutions for personalized customer experiences across omnichannel platforms (web, mobile, chatbots, voice, etc).

· Ensure alignment of AI solutions with enterprise architecture and industry best practices, including compliance with healthcare regulations.

· Prepare conceptual Design / Arch systems that leverage machine learning, natural language processing (NLP), and GenAI to enhance customer interactions, including virtual assistants and recommendation engines.

· Stay updated on the latest advancements in AI, machine learning, and healthcare technologies by reviewing whitepapers, research papers, and industry reports.

· Evaluate new AI technologies and trends, proposing innovations that align with business needs and competitive market demands.

· Engage with business stakeholders, including product owners and department heads, to translate business requirements into AI-enabled solutions.

· Participate in JAD sessions with products and help them realize the art of possibly using AI technologies.

· Present AI strategies and architectures to stakeholders, demonstrating the value and impact on business outcomes.

· Partner with data scientists, software engineers, and UX teams to architect end-to-end AI systems.

· Develop and maintain comprehensive architecture documentation, including AI model lifecycles, data flow diagrams, and integration plans.

Required Qualifications:

· Bachelor's or master's degree in computer science, Engineering, or a related field.

· 8+ years of experience in solution architecture with a focus on AI and machine learning.

· Understanding of AI technologies, including machine learning, deep learning, NLP, and predictive analytics.

· Understanding of AI limitations including Governance, Bias, etc.

· Experience in reviewing and analyzing technical whitepapers and research papers to inform AI strategy.

· Excellent communication and presentation skills, with the ability to engage both technical and non-technical stakeholders.

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