Phone Receptionist

1 week ago


Columbus, United States LHH Recruitment Solutions Full time
Job DescriptionJob Description

Are you passionate about providing exceptional customer service and making a difference in patients' lives? We are looking for a dedicated Phone Receptionist to join our client and serve as the primary point of contact for their patients, their families or other physicians. This is an onsite role sitting in Columbus, OH and will be starting on a contract basis. There may be opportunity to convert to a permanent employee based on performance and need. This role is crucial in ensuring a positive patient experience by addressing their needs and facilitating their care.

Responsibilities:

  • Patient Interaction: Serve as the first point of contact for primary care patients, addressing their needs with empathy and professionalism.

  • Call Management: Handle 80+ calls per day, providing assistance and directing calls as necessary.

Qualifications:

  • Strong customer service skills including exceptional empathy and communication skills

  • Previous experience in a high-volume call environment and some healthcare experience preferred.

  • Available to start quickly and commit to at least a 2 month project



Pay Details: $19.00 to $20.00 per hour

Search managed by: Jessica Robbins

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance


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