Receptionist

3 weeks ago


Minneapolis, United States Robert Half Full time
Job DescriptionJob Description

We are in search of a Receptionist to become part of a team in the Education industry, situated in St. Louis Park, Minnesota. This role offers a contract to hire employment opportunity and involves front desk operations at a dental clinic, handling incoming calls, and assisting with patient needs. The hours for this role include working until 9pm on Mondays and Tuesdays - please see full schedule below.


Mondays: 12:30pm-9pm

Tuesdays: 12:30pm-9pm

Wednesdays: 7:30am-4pm

Thursdays: 7:30am-4pm

Fridays: 7:30am-4pm


Responsibilities:

• Be the initial point of contact for the dental clinic, managing the front desk operations effectively.

• Take charge of incoming calls, ensuring queries are addressed or redirected appropriately.

• Handle patient check-ins, coordinating with students to cater to their patient needs.

• Manage scheduling and documentation within the clinic's system.

• Provide support to the dental team, including tasks such as documenting student immunizations.

• Oversee the maintenance of machinery and equipment, reporting any necessary maintenance.

• Utilize the clinic's software, 'eagle soft', for various operational tasks.

• Ensure an exceptional customer service experience, akin to the "Apple store" experience.

• Demonstrate strong communication skills in both verbal and written forms.

• Exhibit proficiency in using Microsoft Word and other computer skills.

• Applicant must have previous experience in receptionist duties or similar roles

• Strong customer service skills are essential

• Experience in concierge services is preferred

• Proficiency in Microsoft Word and general computer skills is required

• Excellent communication skills, both written and verbal, are necessary

• Ability to work in a fast-paced university environment

• Must be able to handle multiple tasks simultaneously

• Professional attitude and appearance at all times

• Ability to work independently and with a team

• Must be organized and pay attention to detail

• Knowledge of university systems and procedures would be advantageous

• Ability to maintain confidentiality of sensitive information

• Excellent problem-solving abilities

• Possess a positive and friendly attitude

• Must be able to manage time effectively and prioritize tasks.


If you are interested in this role please double check the hours work for you, apply, then give us a call: 952-473-0442. Thank you


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