Receptionist
4 weeks ago
Kearny, United States
Robert Half
Full time
Job DescriptionJob DescriptionWe are offering a long-term contract employment opportunity in the Kearny, New Jersey area for a Receptionist. The role is based in the industry, where you'll be the first point of contact for our customers, handling a multi-line phone system, and ensuring the smooth running of day-to-day operations.Responsibilities:
• Act as the first point of contact for customers, answering a multi-line phone system with detail-oriented and courtesy.
• Perform data entry tasks with a high level of accuracy, ensuring all customer information is up-to-date and correctly logged.
• Provide exceptional customer service, addressing customer inquiries and resolving any issues promptly.
• Manage email correspondence, responding to queries in a timely and detail-oriented manner.
• Utilize Microsoft Excel, Outlook, and Word to maintain customer records and organize files.
• Schedule appointments, coordinating between different parties to find suitable times.
• Use your interpersonal skills to build and maintain strong relationships with customers and team members.
• Ensure all files are organized and easily accessible for future reference.• Proficient in answering multi-line phone system
• Excellent customer service skills
• Ability to perform data entry tasks with accuracy
• Proficient in email correspondence for detail oriented communication
• Strong interpersonal skills for effective communication and collaboration
• Knowledge of Microsoft Excel for data management
• Proficient in using Microsoft Outlook for scheduling and email management
• Knowledge of Microsoft Word for document creation and editing
• Experience in organizing files efficiently
• Ability to schedule appointments utilizing various platforms