Human Resources
4 weeks ago
Responsibilities:
• Accurately process customer credit applications in a timely manner
• Maintain and update customer credit records to ensure accuracy
• Handle customer inquiries proficiently and provide prompt responses
• Monitor customer accounts and initiate appropriate action when necessary
• Perform auditing tasks and ensure compliance with company standards
• Utilize HRMS, ADP - Financial Services, and ADP Workforce Now for various HR functions
• Conduct background checks as part of the application process
• Deliver customer service that aligns with the company's standards and values
• Utilize 'About Time' software for time management and productivity
• Perform benefit functions to ensure employees are aware and can make use of their benefits.• Minimum of 1 year experience in a Human Resources role within the Public Transport industry
• Proficiency in ADP - Financial Services and ADP Workforce Now
• Familiarity with ATS - Asynchronous Transfer Mode
• Experience with Ceridian and HRMS software
• Knowledge in 'About Time' software for time tracking
• Previous involvement in auditing processes
• Ability to perform background checks in compliance with legal and company standards
• Understanding of benefit functions and their implementation
• Exceptional customer service skills with a focus on communication and problem-solving
• Bachelor's degree in Human Resources or related field is preferred
• Must have the ability to handle confidential information with discretion.
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