Billing Clerk
1 month ago
We are offering an opportunity for a Sr. Billing Clerk to join our team based in Quincy, Massachusetts. As a Sr. Billing Clerk, your primary role will be to handle all aspects of customer invoicing, payments, and account reconciliation. You will be expected to work in close collaboration with other departments to ensure smooth and accurate billing processes.
Responsibilities:
• Creating timely and accurate invoices for services based on completed tasks, service agreements, and pricing guidelines.
• Keeping all billing data updated and accurately recorded in the accounting system in line with company policies and customer contracts.
• Conducting regular reviews and reconciliations of complex billing accounts to ensure accuracy and compliance with regulations and standards.
• Performing regular reconciliation of accounts receivable and customer accounts, identifying discrepancies, and resolving them efficiently.
• Monitoring outstanding accounts and professionally following up on overdue payments with customers.
• Preparing and distributing customer statements and reminders for overdue balances.
• Preparing and presenting reports on billing and collection to senior management, highlighting trends and issues affecting cash flow.
• Conducting detailed analysis of billing data to identify opportunities for process improvement and revenue growth.
• Acting as a point of contact for customers regarding billing inquiries, disputes, and payment arrangements.
• Collaborating closely with the customer service team and sales department to resolve any customer billing concerns quickly and efficiently.
• Developing and maintaining strong customer relationships to improve payment collections and enhance overall customer satisfaction.
• Reviewing and updating billing procedures to increase efficiency and accuracy.
• Proficiency in Accounting Software Systems• Experience with Computerized Billing
• Knowledge of About Time software
• Familiarity with Accounting Functions
• Experience with Accounts Payable (AP)
• Experience with Accounts Receivable (AR)
• Competency in Answering Inbound Calls
