Medical CSR

TEKsystems is looking for Patient Account Representatives for a Healthcare Company based in Billings, Montana

Job Overview:

As a representative, you will assist patients over the phone, helping them to resolve their Self-Pay balances by establishing payment plans, updating insurance coverage, and providing customer support as a member of our client’s business office.

Pay: 17.00 - 18.00

Hours/Days: Mon - Fri 40 our week must be flexible between 8 am and 7 pm will work an 8 hour shift during those hours

Job Duties:

• Helping patients understand financial responsibility in a helpful manner.

• Taking inbound and making outbound calls to patients regarding outstanding balances.

• Meeting or exceeding established metric goals.

• Following established procedures to resolve patient account balances

Schedule:

Shift between the hours of 8am-7pm MDT.

Experience Needed:

* Minimum 6 months of experience handling patient/ customer interactions within call center or customer service

* Minimum 1 year experience utilizing computer systems

* Must be proficient in MS Suite Software

* Must have a valid HS Diploma or GED

• EPIC experience is a plus

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.