Desktop Engineer

**LONG TERM CONTRACT** This is a services opportunity

• Administer JAMF and create packages for applications to deploy on systems across the globe
• This includes methods of packaging volume-licensed applications for deployment and repackaging non-PKG installers
• Manage and keep third-party applications up to date on the backend
• Utilize Bash/Python Scripting for JAMF bundle package creation and deployment
• Develop configuration policies, test and document findings, update and effectively communicate procedures
• Create customized macOS images to be deployed on Mac Pro, iMacs, MacBook Pro and MacBook Air
• Evaluate security updates and service packs for supported applications and perform necessary QC and certification for installation on all supported Mac clients
• Should be able to deep dive into issues during UAT, Betas from Apple, file and own cases with Apple, JAMF, Adobe, and any other vendor
• This position defines, implements, and maintains compliant and secure IT operations for all Mac systems. It provides central services to provision and deploy the necessary HW/SW according to the user's requests
• This position also ensures that IT governance principles are implemented for all MAC systems to maintain network integrity and ensure information is appropriately handled on Mac systems
• Documentation and Training – Developing documentation and training about macOS and Apple hardware environments for the end user support team and end users