Outpatient Program Director

Department: Behavioral Health & Wellness

Program: San Ysidro School Based Outpatient

Tentative contract start date is January 1, 2025.

Status: Full-time, exempt

Salary: $110,000 - $125,000 annually based on experience and education

Location: San Ysidro School District School Site

Schedule: Regular business hours, with evenings as needed to support the needs of the program.

Who we are

SBCS (formerly South Bay Community Services) transforms communities to support the well-being and prosperity of children, youth, and families. For more than 50 years, we've worked throughout San Diego to provide safe shelter, transitional housing, intervention prevention programs, mental health support, and many other services that meet the ever-changing needs of our communities.

Our organization is dedicated to offering high-quality services and ensuring all services align with the community's needs. To best serve our communities, SBCS partners with various grassroots organizations throughout California to develop innovative strategies that enhance services, empower clients, and ensure that culturally appropriate and trauma-informed care is offered. SBCS provides a wide range of services tailored to meet each client's unique needs. At SBCS, our client-centered approach highlights the importance of respect, empathy, and compassion when interacting with all community members.

About YOU

You are an advocate and champion of nurturing communities where families can pursue their dreams and fulfill their potential.

You are dedicated to and energized by engaging directly with individuals and communities.

You care deeply about the well-being and prosperity of ALL children and youth throughout San Diego.

You want to become a part of an energetic and effective team, and contribute your expertise, creativity, and insights to a unique role encompassing program management, development, and direct counseling services for at-risk children, adolescents, and families.

About our organization

SBCS is home to a committed team of 470 dedicated employees and volunteers who diligently serve all of San Diego County. Having offered services for 52 years, SBCS is committed to providing hope and support for numerous young children, individuals, and families facing adversity. With an annual budget of $68 million, SBCS continues to be a beacon of assistance in the community.

Competitive and Sustainable Employee Pay Package:

SBCS offers competitive pay and additional benefits for full-time employees, including generous vacation time, holidays, health, vision, dental, flexible spending accounts, an employee assistance program, discount programs, public service forgiveness loan, and an excellent retirement plan with matching contributions.

Program:

SBCS' Outpatient Clinic program offers a comprehensive array of outpatient therapeutic services for children and adolescents. Services include (1) individual therapy, (2) family therapy, (3) crisis intervention, (4) case management, (5) group therapy and (6) linkage to additional SBCS and community resources.

RESPONSIBILITIES:

Under the supervision of the Department Director, the Program Director shall be responsible for providing services and ensuring that their team provides trauma-informed services to SBCS' clients – both in the schools and the community. Services will be consistent with agency goals, objectives, mission and style. The Program Director is responsible for facilitating the development and implementation of team goals and objectives and will ensure that the goals and objectives are met. The Program Director's role is to provide guidance and support to team members and to serve as a link to other teams and to the Department Director. The Program Director is responsible for staff development and evaluations in conjunction with the Department Director. The Program Director facilitates team and individual problem solving and recognizes achievements. The Program Director performs the role and duties of a supervisor for the team.

DUTIES:

• Responsible for the overall management of the San Ysidro School Based Outpatient program including program development, goal & daily operations planning, implementation, and evaluation.
• Responsible for hiring, training, supervising, developing, motivating and evaluating staff and student interns performing program services.
• Maintain effective communication with student interns and immediate team members.
• Responsible for working with program staff to develop a strategic plan, program goals and objectives.
• Develop and manage program budget and expenses.
• Prepare reports and maintain statistical data and other vital information.
• Conduct team meetings, in-service training, and individual supervision meetings with staff.
• Ensure program staff, student interns, and subcontractors are adhering to contractual requirements.
• Ensure annual program goals and objectives, including billing and productivity standards, are met.
• Prepare and review required reports and monitor staff's monthly statistics.
• Oversee the accuracy of the program's electronic health records (EHR) and billing system.
• Review staff and student intern, client case files and EHR.
• Oversight of clinicians, including billing, productivity, quality of services, and invoices.
• Plan and facilitate program outreach and build & maintain strong collaborative relationships and trust with the San Ysidro School District, including individual school sites.
• Provide crisis intervention services to clients and clinical guidance to staff when necessary.
• Participate in County and collaborative meetings as required and requested.
• Communicate regularly with agency clinical supervisors to ensure quality services are provided.
• Coordinate services with other SBCS Program Directors, school districts, and community partners to ensure effective collaboration and systems integration.
• Attend all agency required trainings and leadership team, agency, department, staff, and assigned committee meetings.
• Participate in agency special events and activities.
• Other duties as assigned.

• Master's degree with current BBS registration as a Licensed Marriage and Family Therapist, Licensed Clinical Social Worker or Licensed Professional Clinical Counselor, plus 2 years post licensure experience required.
• Minimum of two years professional experience in managing and overseeing a program within the mental health services field.
• Possess initiative, ability to set goals, and prioritize while being highly organized.
• Ability to work independently and effectively problem-solve.
• Ability to network, develop, navigate and maintain strong partner relationships.
• Must possess excellent verbal and written communication skills.
• Excellent verbal and written communication skills
• Intermediate or advanced knowledge in Microsoft Excel, Access, Word, PowerPoint and Outlook
• Ability to work with a diverse cultural population and Bilingual (English/Spanish) preferred.

Conditions of Employment

• Employment may be conditioned upon satisfactory completion of certain background clearances which may include a Department of Justice criminal background check requiring my fingerprints (Live Scan), screening through the National Sex Offender Public Website, drug test, tuberculosis (TB) test, and such additional clearances as may be required under the program.
• Candidate is required to have reliable transportation; therefore, the candidate must successfully complete a motor history check. Candidate must also possess and maintain a current valid California driver's license and valid auto insurance policy.

Physical demands:

• Mentally and emotionally: Ability to work under deadlines, various projects and dealing with clients in crisis and difficult situations.
• Must be able to remain in a stationary position during shift.
• Moves throughout the building.
• Moves, raises, or lowers (includes upward pulling) an object or equipment up to 50 lbs.
• Transports an object, from 20 to 50 lbs. across the facility, for various needs.
• Ability to exert force upon an object so that the object moves away from the force.
• Ability to exert force upon an object so that the object moves toward the force (includes jerking)
• Ascending or descending stairs and ladders when applicable. Body agility is emphasized.
• Balancing: Maintaining body equilibrium to prevent falling when ascending, descending, traversing.
• Stooping: Bending body downward and forward by bending spine at the waist, requiring full use of the lower extremities and back muscles.
• Handling: Seizing, holding, grasping, turning, or otherwise working with objects or office machinery.
• Communicating: Expressing or exchanging ideas. Communicating is important for those activities in which workers must impart information to clients or to the public, and in those activities in which they must convey detailed or important instructions to other workers accurately, or quickly.

The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time unless restricted by a negotiated contract.

Accessibility Accommodation

SBCS is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

Equal Employment Opportunity

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, genetic information, parental status, national origin, disability status, protected veteran status, or any other characteristic protected by law. Equal Opportunity Employer/Program – Auxiliary aids and services are available upon request to individuals with disabilities.

At-Will Employment Status

Please note that all employment with SBCS is at-will, which means your employment may be terminated at any time by you or SBCS, without cause or advance notice. The terms and conditions of any employment may also be modified.

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