Medical Claim Follow-Up

1 month ago


Fort Wayne, United States Robert Half Full time
Job DescriptionJob DescriptionWe are currently offering a contract for a permanent position in FORT WAYNE, Indiana, for a Medical Claim Follow-Up role. This role is critical within our team, handling important customer service functions in the medical industry.

Responsibilities:
• Addressing patient inquiries over the phone related to their billing information
• Engaging and liaising with doctors' offices and insurance companies as required
• Accurate and efficient processing and understanding of Explanation of Benefits (EOBs)
• Utilizing medical knowledge in daily tasks and interactions
• Ensuring top-notch customer service is provided at all times
• Keeping up-to-date records and conducting routine follow-ups on medical claims
• Employing medical typing skills for accurate and efficient data entry.• Minimum of 1+ years of experience in a similar role.
• Robust knowledge and experience in Medical Claims.
• Proficiency in Medical Typing is required.
• Excellent Customer Service skills are crucial.
• Ability to follow up on medical claims with diligence and accuracy.
• Proven track record of maintaining high standards of professionalism and confidentiality.
• Strong organizational skills and attention to detail.
• Familiarity with medical terminologies and procedures.
• Proficient in the use of medical billing software.
• Ability to work effectively in a team and independently.

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