Internal Communications Specialist

3 hours ago


Pontiac, United States United Wholesale Mortgage Full time
Job DescriptionJob Description

Overview

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.

More reasons you’ll love working here include:

  • Paid Time Off (PTO) after just 30 days
  • Additional parental and maternity leave benefits after 12 months
  • Adoption reimbursement program
  • Paid volunteer hours
  • Paid training and career development
  • Medical, dental, vision and life insurance
  • 401k with employer match
  • Mortgage discount and area business discounts
  • Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
  • Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon 
  • Gourmet cafeteria featuring homemade breakfast and lunch
  • Convenience store featuring healthy grab-and-go snacks
  • In-house Starbucks and Dunkin
  • Indoor/outdoor café with Wi-Fi

Responsibilities

• Using the events calendar to forecast upcoming marketing needs
• Scheduling meetings with Events/Uzone and Community to discuss upcoming Marketing
requests
• Creating Marketing assets for events, vendors, designing website pages and creating digital
flyers.
• Creating content docs based on teams marketing needs and requests
• Creating tasks to start the Marketing process
• Reviewing marketing assets
o Ensuring all proper assets have been requested and designed accordingly
o Ensuring that all content aligns with overall communication strategy
• Noting necessary edits and working with the team to update any changes
• Continuously updating Marketing content documents to reflect final needs/asks
• Downloading final assets into designated folders.
• Working closely with Engagement Content Specialist to schedule out UZone news postings
• Saving Marketing templates and making additional edits and updates to assets if needed
using Adobe suite
• Creating layouts/ maps to scale for Engagement initiatives using Adobe Suite
COMMUNICATION:
• Forecasting communication needs for upcoming events, initiatives, and launches
• Scheduling meetings with Events/Uzone and Community teams to create and review
outgoing communication
• Creating communication plans for major events and initiatives
QUALTRICS:
• Updating all active contact list in Qualtrics (weekly)
• Creating registration surveys and dashboards for upcoming events
• Monitoring Qualtrics surveys and communicating registration progress with the appropriate
teams
Internal Communications Specialist Job Description
• Pulling reports from Qualtrics to determine missing RSVP’s and needed metrics
PRINTING:
• Printing new name plates for team members based on requests
• Managing plotter paper and ink inventory to re-order as needed
• Printing A-frames and plotter signage for upcoming events/ initiatives
• Preparing and organizing CSV files for data merge name tags
• Communicating production timelines and printing costs with vendors
MISCELLANEOUS:
• Organizing reports for major event fulfillment and distribution needs
• Communicating needs with fulfillment company based on event type
• Coordinating distribution and fulfillment plans for major events (HP, fair, kids day, campe,
etc.)
• Executing event distribution and fulfillment


Qualifications

  • Bachelors Degree in Marketing, Communications, or related field
  • 2+ years in a Marketing or as a Junior Designer.• 2+years’ experience in Adobe Illustrator
  • Advanced Excel experience and ability to merge and pivot data
  • Experience Qualtrics with data and dashboards
  • Excellent writing and communication skills
  • Events or Event Management experience
  • Ability to multi-task
  • Work well under tight deadlines
  • Adaptable to change and quick turnaround times.
  • Great client service focused attitude


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