Membership Director

Job DescriptionJob DescriptionHybrid Membership Director

This Jobot Job is hosted by: Jeff Conley
Are you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume.
Salary: $60,000 - $100,000 per year

A bit about us:

The National Governing Body of the sport of sailing.

Why join us?

Benefits & Perks

Medical insurance
Vision insurance
Dental Insurance
403(b) with company match up to 5%
Life insurance
Long- and short-term disability insurance
Paid time off, Holidays, Community Service time, bereavement, parental leave, jury duty
Free gym membership
Access to Roger Williams University cafeteria and lunch options
Discounts on travel, entertainment, and others via Perk Spot and the Benefit Hub
Gill Discount
Employee Assistance Program
Wellness Space
Employee snack bar, staff celebrations and events
Access to USOPC JEDI trainings and CRGs
Employee trainings and professional development
Hybrid structure – 3 days per week in office and 2 remote

Job Details

What you’ll be doing:

The Membership Director will report to the Senior Vice President of Partnerships and Memberships and work closely with the leadership team, the Directors of Marketing and Partnership Marketing as well as across the entire organization.
Interpersonal skills that can motivate and foster collaboration with a wide array of stakeholders including staff, volunteers, industry partners and sailing organizations, are critical to success in this role.

The position is a crucial member of the organization and is involved in major strategic and operational decisions affecting the organization and responsible for the following:

Develop, manage and achieve department budget and goals for revenue & memberships
Execute on the Membership value proposition and strategic plan
Lead our outreach and communication to both group and individual members

Manage the organizational membership loyalty program(s)
Responsible for developing and implementing services and programs for the 1,500+ organizational members and 43,000 individual members
Collaborate across the organization and work with all departments to promote broad array of services, programs and products to members and potential members
Manage, develop, and train the Membership Team to provide first class customer service
Solicit member feedback on programs and services and develop actionable opportunities
Work within our existing database system for outreach while leading the membership transition to a new system
Promote existing membership benefits and improve membership value by enhancing membership benefits working with the Partnership Team
Create and implement member retention strategies
Assess the marketplace and ideate for exponential growth opportunities
Ability to work non-traditional hours including weekends and holidays if needed
Ability to travel domestically
Explore best practices with other NGB’s and share both internally and externally

Who you are:

Bachelor’s degree in business, marketing, or related discipline required. MBA or advanced degree preferred
Minimum eight (8) years progressive experience and a demonstrated track record of accomplishments in sales, marketing, operations, and management
Member-based association and/or non-profit experience a plus
Experience leading sales efforts/teams for member driven organizations
Experience in fiscal management of a $2+ million budget
Possess solid leadership skills with an ability to work effectively and accomplish tasks, projects, and goals through influencing others within a complex organizational structure
Be detail and process-oriented with strong program and logistics management skills and planning
Possess the ability to present one’s own ideas with clarity and generate buy-in and commitment from multiple constituencies
Belief in the Olympic movement
Appreciation for the sport of sailing

Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.

---