Human Resources

2 weeks ago


Richmond, United States Robert Half Full time
Job DescriptionJob DescriptionWe are seeking a Human Resources (HR) Assistant for our operations based in Richmond, Virginia. The role involves working within the Financial Services sector, managing a variety of tasks including processing customer applications and maintaining customer records. The position offers a short term contract employment opportunity.

Responsibilities:
• Process customer credit applications with attention to detail
• Maintain and update customer credit records as required
• Respond to and resolve customer inquiries in a timely and detail-oriented manner
• Monitor customer accounts and take appropriate action when necessary
• Conduct auditing tasks as part of maintaining customer records
• Perform background checks as part of the customer application process
• Manage benefit functions to ensure customer satisfaction
• Utilize skills in ADP - Financial Services, ADP Workforce Now, and ATS - Asynchronous Transfer Mode
• Apply knowledge of Ceridian, HRMS, and About Time systems
• Deliver high-quality customer service consistently
• Prioritize public safety in all operations.• Proficiency in ADP - Financial Services is necessary for this role.
• Applicants must have experience with ADP Workforce Now.
• Familiarity with ATS - Asynchronous Transfer Mode is a must.
• Prior experience with Ceridian is highly desirable.
• Proficiency in HRMS is required.
• Experience with About Time software is beneficial.
• Auditing experience is needed for this role.
• Applicants should be experienced in conducting Background Checks.
• Knowledge of Benefit Functions is crucial.
• Excellent Customer Service skills are required.
• A strong understanding of Public Safety is beneficial for this role.

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