Front Desk Associate
2 months ago
NACHES AREA EMPLOYER LOOKING TO HIRE AN EXPERIENCED HOTEL FRONT DESK ASSOCIATE.
CALL ME TODAY FOR MORE INFO. 509-575-4114 OR 509-388-3527
SEND RESUME TO:
FABIAN.SANCHEZ@BBSI.COM
1202 N 16TH AVENUE, YAKIMA, WA 98902
Type of Employment: Full Time
Wage: $18 per hour
JOB SUMMARY;
We are looking for a Hotel Front Desk Associate to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Associate responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
ESSENTIAL FUNCTIONS;
● Perform all check-in and check-out tasks
● Manage online and phone reservations
● Inform customers about payment methods and verify their credit card data
● Register guests collecting necessary information- complete the Registration Information Page
● Welcome guests upon their arrival and provide Door Code information
● Provide information about our motel available rooms, cabins, rates and amenities
● Respond to clients’ complaints in a timely and professional manner
● Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs
● Confirm group reservations and collaborate with the management team to arrange personalized services for VIP customers and event attendees, like wedding guests
● Upsell additional facilities and services, when appropriate
● Complete a daily task list as an “Opening” or “Closing” Front Desk Associate
● Other duties as assigned
QUALIFICATIONS;
● Work experience as a Hotel Front Desk Associate (preferred)
● Minimum 1-year experience (preferred)
● Experience with hotel/lodge reservations software (preferred)
● Welcoming, friendly, and approachable attitude
● Excellent communication and organizational skills
PHYSICAL ABILITY - THE EMPLOYEE MUST HAVE THE ABILITY TO:
● Ability to work a minimum of 32 hours per week.
● Be exposed to cold or hot temperature extremes in the walk-in cooler, freezer and/or outdoors, when applicable
● Bend at waist with some twisting, stand, stoop and/or walk for an entire shift
● Grasp, reach and manipulate objects with hands continuously throughout the day. (This requires hand-eye coordination, and may occasionally require climbing a ladder to store/retrieve materials or place/remove signs)
● Occasionally lift and/or carry up to 50 pounds from ground to waist (to replenish fountain syrups, ice, etc.)
● Routinely lift and/or carry up to 30 pounds from ground to overhead (stocking/maintaining inventory levels on the shelves, in the cooler and freezer, etc.)
● Push/pull with arms up to a force of 20 pounds (utilizing a hand-truck, sweep and mop the floors, etc.)
Company DescriptionBBSI started as a staffing company in 1972, and evolved into a Professional Employer Organization. Over time, we saw that we could make a much bigger impact for our clients by facilitating different conversations with business owners. Helping them see what they couldn’t see before is what drives us. So, we changed the way we do business. Today, we stand shoulder-to-shoulder with business owners and are relentless in our pursuit of their success.
Servicing hundreds of businesses in Washington State, BBSI has the expertise and experience to provide you with responsible, skilled and dedicated employees. BBSI provides complete staffing services in the areas of light industrial, production, manufacturing, clerical, administrative, accounting, and customer service. We are devoted to providing you with customer service that is unmatched in our industry. Because of our commitment to quality, BBSI has been one of California's premier staffing companies. Our friendly and professional staffing coordinators will make certain your company is completely satisfied with our services. With our experienced staff, we have proven methods on how to effectively market and maintain our services through experience, education, communication, and providing solutions to our customers' needs.
Our Talent Acquisition recruiters are both client and candidate advocates and walk side by side with both in order to make a successful placement.Company DescriptionBBSI started as a staffing company in 1972, and evolved into a Professional Employer Organization. Over time, we saw that we could make a much bigger impact for our clients by facilitating different conversations with business owners. Helping them see what they couldn’t see before is what drives us. So, we changed the way we do business. Today, we stand shoulder-to-shoulder with business owners and are relentless in our pursuit of their success.\r
\r
Servicing hundreds of businesses in Washington State, BBSI has the expertise and experience to provide you with responsible, skilled and dedicated employees. BBSI provides complete staffing services in the areas of light industrial, production, manufacturing, clerical, administrative, accounting, and customer service. We are devoted to providing you with customer service that is unmatched in our industry. Because of our commitment to quality, BBSI has been one of California's premier staffing companies. Our friendly and professional staffing coordinators will make certain your company is completely satisfied with our services. With our experienced staff, we have proven methods on how to effectively market and maintain our services through experience, education, communication, and providing solutions to our customers' needs.\r
\r
Our Talent Acquisition recruiters are both client and candidate advocates and walk side by side with both in order to make a successful placement.
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